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Charlotte Russe

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $64 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Shoes 4
  • Clothing 4
  • Accessories 2
  • Cardigans 2
  • Some of the customer staff 1

Customers don't like

  • Lack of assistance that was given to me with my problem5
  • Staff attitude4
  • Customer service3
  • Store associates professionalism3
  • Trouble getting refund on order2
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Rosegal

Footwear and Clothing
  • 8 ISSUES RESOLVED
  • 1137 TOTAL REVIEWS
  • $29.3K CLAIMED LOSSES
  • $86 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Never received order 4
  • Styles but wrong sizing 4

Customers don't like

  • Useless customer service53
  • Quality was awful23
  • Sizing10
  • Exchange and refund policy9
  • Scam9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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