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Charlotte Russe

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 164 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $62 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Shoes 4
  • Clothing 4
  • Cardigans 3
  • Accessories 2
  • Some of the customer staff 1

Customers don't like

  • Staff attitude3
  • Lack of assistance that was given to me with my problem3
  • Manager2
  • Wrong order1
  • Store associates professionalism1
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Love Culture

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $54 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Products 1
  • Cute clothes when they fit 1

Customers don't like

  • Not getting my refund2
  • Defective product not replaced2
  • Rude customer service1
  • Product not as described1
  • Delivery service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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