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Forever 21
Charlotte Russe

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Forever 21

Forever 21

1.6
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 388 TOTAL REVIEWS
Rank
477 out of 2416
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    03:52
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
47 reviews
2
39 reviews
2.5
13 reviews
Charlotte Russe

Charlotte Russe

2.0
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 227 TOTAL REVIEWS
Rank
289 out of 2416
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    181
  • SUCCESSFUL
    27%
  • AVG CALL DURATION
    03:38
  • ISSUES RESOLVED
    5%
Top Products and Services
2.7
37 reviews
3.1
20 reviews
2.3
11 reviews

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