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Charlotte Russe

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $64 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Shoes 3
  • Clothing 3
  • Accessories 2
  • Cardigans 2
  • Some of the customer staff 1

Customers don't like

  • Lack of assistance that was given to me with my problem5
  • Customer service3
  • Staff attitude3
  • Store associates professionalism3
  • Trouble getting refund on order2
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Fabletics

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 678 TOTAL REVIEWS
  • $85.1K CLAIMED LOSSES
  • $441 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Quality of clothes 7
  • Style of clothes 6
  • Ease of using website 5
  • Quality of clothing 5
  • Outfits were nice 5

Customers don't like

  • Forced membership47
  • Hidden charges40
  • Vip enrollment40
  • Sneaky membership fees39
  • Bait and switch practices8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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