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Charlotte Russe

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 164 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $62 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Shoes 4
  • Clothing 4
  • Cardigans 3
  • Accessories 2
  • Some of the customer staff 1

Customers don't like

  • Staff attitude3
  • Lack of assistance that was given to me with my problem3
  • Manager2
  • Wrong order1
  • Store associates professionalism1
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Dresslily

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 2813 TOTAL REVIEWS
  • $90.3K CLAIMED LOSSES
  • $141 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 8
  • Extremely dissatisfied 3

Customers don't like

  • Awful customer service65
  • Fact i did not get my stuff37
  • Stole money27
  • Garbage quality of item27
  • Sizing charts completely inaccurate22
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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