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Charlotte Russe

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $64 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Shoes 4
  • Clothing 4
  • Accessories 2
  • Cardigans 2
  • Some of the customer staff 1

Customers don't like

  • Lack of assistance that was given to me with my problem5
  • Staff attitude4
  • Customer service3
  • Store associates professionalism3
  • Trouble getting refund on order2
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Dresslily

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 2163 TOTAL REVIEWS
  • $84.3K CLAIMED LOSSES
  • $141 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 6
  • Apparent look of product 3

Customers don't like

  • Awful customer service120
  • Fact i did not get my stuff89
  • Stole money63
  • Sizing charts completely inaccurate60
  • Garbage quality of item54
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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