PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Charles Schwab and Td Ameritrade as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Charles Schwab
Td Ameritrade

Charles Schwab and Td Ameritrade Overview

Total reviews 10 92
Company responses 0 0
Issues resolved 0 0

Charles Schwab and Td Ameritrade Consumer Ratings

Rank
208 out of 1922 in Financial Services category
259 out of 1922 in Financial Services category
Product or Service Quality
103 in category
216 in category
Value for money
110 in category
188 in category
Reliability
132 in category
200 in category
Discounts and Special Offers
111 in category
161 in category

Charles Schwab and Td Ameritrade Rating Details

Product or Service Quality
2.3 (4 reviews)
1.4 (44 reviews)
Reviewer's quote

Im blocked out of my accounts

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...When I requested his supervisor to call me back he could not offer me a timeframe, just kept repeating "I will get a return call at his convenience" Extremely poor customer service. Will be closing account..

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Value for money
2 (4 reviews)
1.4 (34 reviews)
Reviewer's quote

Schwab is allowed to and does take your money in the sweeps "bank" rate and invest it to make money for themselves on your money, then gives you the ultra low "bank rate" while keeping the rest. 4. The Client Advocacy team is employed by Schwab, so they are going to do what is best for the company,...

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...They slapped my request down more than 10 times!! This was very upsetting! I'm moving my stonks over to Webull fort with!! IF YOU'RE OLDER AND/OR DISABLED DO NOT USE AMERITRADE!! THEY DON'T CARE ABOUT YOU AND ONLY WANT YOUR MONEY ON THEIR PLATFORM!!!..

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Reliability
1.7 (3 reviews)
1.3 (46 reviews)
Reviewer's quote

They made a "business decision" to not manage my accounts. I have over 2 million dollars in those accounts.

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Received several threats via email that if my account wasn't updated it would be restricted. I filled in the form, submitted, even chased after it to confirm everything was submitted properly and account in good standing. So much for that - despite having submitted the info, being assured...

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Discounts and Special Offers
1.7 (3 reviews)
1.3 (35 reviews)
Reviewer's quote

Did not receive email to email address about how to change password.

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I have been given a multitude of explanations of where my check is located. On 11/19 I was told I would have a check in hand by 11/24. On 11/24 I was told I would have the check in a few days. On 12/1 I was told it would be 10 to 15 days for the check to be delivered. Never will I do business with...

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Charles Schwab and Td Ameritrade Pros and Cons

Pros
  • Low cost
  • Knowledge
  • Thinkorswim software
  • Software
  • Apps easy to use
Cons
  • Them making a business decision to not manage my accounts
  • All
  • Very disastified
  • Whole takeover experience
  • Thinkorswim platform

Charles Schwab and Td Ameritrade Most Positive Reviews

Top rated reviews
4.4

Did not receive email to email address about how to change password.

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5

TD Ameritrade features a smarmy, psychiatrist-type who is supposedly offering an experienced opinion about money...

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No votes
5

She was so helpful so you dont mess up your account

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Charles Schwab and Td Ameritrade Most Critical Reviews

Lowest rated reviews
1

They made a "business decision" to not manage my accounts. I have over 2 million dollars in those accounts.

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1

This is a very dangerous company to entrust with your funds. They operate above the law, because FINRA (the Financial I...

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1

I'm hearing impaired, 75, .....I've tried to email Charlie Schwab till the cows come home and NO ONE REPLIES

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1

This company takes money from your balance stock sheet without any good reasons.. and claims you are in negatives after...

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Charles Schwab and Td Ameritrade Latest Reviews

Recent published reviews
2

Im blocked out of my accounts

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1

I have been given a multitude of explanations of where my check is located. On 11/19 I was told I would have a check in...

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No votes

I have not been able to log into my account successfully. I was given a temporary password which is also not working. I...

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1.6

Received several threats via email that if my account wasn't updated it would be restricted. I filled in the form,...

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Charles Schwab and Td Ameritrade Products and Services

Most reviewed product and services
No votes
  • Td Ameritrade Brokerage Account (16 reviews)
  • Td Ameritrade Investment Service (2 reviews)