PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Robinhood and Charles Schwab as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Robinhood
Charles Schwab

Robinhood and Charles Schwab Overview

Total reviews 1835 8
Company responses 0 0
Issues resolved 4 0

Robinhood and Charles Schwab Consumer Ratings

Rank
238 out of 1895 in Financial Services category
204 out of 1895 in Financial Services category
Customer service
No votes
343 in category
Reliability
No votes
276 in category
Product or Service Quality
No votes
88 in category
Privacy and Data Security
No votes
50 in category

Robinhood and Charles Schwab Rating Details

Customer service
No votes
1 (2 reviews)
Reviewer's quote

Customer service finally helped me. They too the time out to investigate my claim and helped me make sense of it. So in all actuality this issue I was having was a misunderstanding on my part...

Read full review

...Why is the customer not made aware of this and not benefiting from it? Schwab needs to be much more transparent in its business operations with customers. I am wary of them now. Investors should go outside Schwab to the regulators to complain; the Advocacy team is not necessarily on your side...

Read full review
Reliability
No votes
1 (2 reviews)
Reviewer's quote

I tried to transfer fund to TD Ameritrade but they said Robinhood is holding my funds not releasing it. Please advise to why. Thank you.

Read full review

They made a "business decision" to not manage my accounts. I have over 2 million dollars in those accounts.

Read full review
Product or Service Quality
No votes
2.3 (3 reviews)
Reviewer's quote

...Robinhood's customer service is terrible and this is extremely frustrating and distressing..

Read full review

Did not receive email to email address about how to change password.

Read full review
Privacy and Data Security
No votes
3 (2 reviews)
Reviewer's quote

They started frustrating me each time I inquired about my account by asking for my social security number, I would send them a copy then when I asked about my account again they would ask for my ID copy. They would play this game over and over in the hopes of frustrating me. Then they would send me...

Read full review

No items

Robinhood and Charles Schwab Pros and Cons

Pros
  • Easy to use
  • Free
  • Easy to trade
  • Low cost
  • Knowledge
Cons
  • Customer service
  • No customer service
  • You cannot call for support
  • Them making a business decision to not manage my accounts
  • All

Robinhood and Charles Schwab Most Positive Reviews

Top rated reviews
5

I transferred money in Robinhood but it won't get in.i call robinhood to cancel it

Read full review
4.4

Did not receive email to email address about how to change password.

Read full review
5

A put my money and stock I bought 3 day ago now I dont know what going with my 525 or my stock 700shares Acb that I...

Read full review
No votes

Robinhood and Charles Schwab Most Critical Reviews

Lowest rated reviews
1

SINCE JUNE 5, 2019, I HAV BEEN TRYING T REFUND MY CAH OF 1118.66 WHICH I S AVAILABLE TO ME, THEY ARE GIVNG ME THE...

Read full review
1

They made a "business decision" to not manage my accounts. I have over 2 million dollars in those accounts.

Read full review
1

since an upgrade, the quotes are all incorrect. The option quotes are wrong and the moment I buy them it severely shows...

Read full review
1

I'm hearing impaired, 75, .....I've tried to email Charlie Schwab till the cows come home and NO ONE REPLIES

Read full review

Robinhood and Charles Schwab Latest Reviews

Recent published reviews
No votes

Im trying to figure out why I didnt receive any money from the reinvestments from drip

Read full review
No votes

Just needed help over the phone regarding technical help on the computer with my Schwab account. The Schwab agent was...

Read full review
No votes

Nonexistent customer service... After a deposit error caused a problem at my bank, the effort to reverse it actually cau...

Read full review
No votes

possible to send me tax statement for year 2017 & 2018 ? Thank you

Read full review

Robinhood and Charles Schwab Products and Services

Most reviewed product and services
  • Robinhood Money Transfer (125 reviews)
  • Robinhood Investment Service (89 reviews)
  • Robinhood Referral Program (5 reviews)