PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Charles Schwab and Robinhood as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Charles Schwab
Robinhood

Charles Schwab and Robinhood Overview

Total reviews 10 2108
Company responses 0 0
Issues resolved 0 5

Charles Schwab and Robinhood Consumer Ratings

Rank
204 out of 1921 in Financial Services category
244 out of 1921 in Financial Services category
Product or Service Quality
102 in category
175 in category
Value for money
110 in category
106 in category
Customer service
395 in category
282 in category
Reliability
132 in category
148 in category

Charles Schwab and Robinhood Rating Details

Product or Service Quality
2.3 (4 reviews)
1.7 (532 reviews)
Reviewer's quote

Im blocked out of my accounts

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It's crap, so now I am locked out of trading it's been almost a week I've been back and forth with customer service. Every single customer service line they have direct to call them is currently pushing everybody to the online side. So there's no way I can actually talk to a physical real person...

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Value for money
2 (4 reviews)
2 (496 reviews)
Reviewer's quote

Schwab is allowed to and does take your money in the sweeps "bank" rate and invest it to make money for themselves on your money, then gives you the ultra low "bank rate" while keeping the rest. 4. The Client Advocacy team is employed by Schwab, so they are going to do what is best for the company,...

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i just got online to check my account and there is no money in my account,,,, i am mad about this..

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Customer service
1 (3 reviews)
1.2 (628 reviews)
Reviewer's quote

They made a "business decision" to not manage my accounts. I have over 2 million dollars in those accounts.

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...I am unable to get any customer service support..

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Reliability
1.7 (3 reviews)
1.6 (546 reviews)
Reviewer's quote

No items

Answer machine telling me to visit Robinhood.com then it hangs up

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Charles Schwab and Robinhood Pros and Cons

Pros
  • Low cost
  • Knowledge
  • Easy to use
  • Free commission
  • Free
Cons
  • Them making a business decision to not manage my accounts
  • All
  • Customer service
  • No customer service
  • Non responsive

Charles Schwab and Robinhood Most Positive Reviews

Top rated reviews
4.4

Did not receive email to email address about how to change password.

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5

I transferred money in Robinhood but it won't get in.i call robinhood to cancel it

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No votes
5

A put my money and stock I bought 3 day ago now I dont know what going with my 525 or my stock 700shares Acb that I...

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Charles Schwab and Robinhood Most Critical Reviews

Lowest rated reviews
1

They made a "business decision" to not manage my accounts. I have over 2 million dollars in those accounts.

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1

SINCE JUNE 5, 2019, I HAV BEEN TRYING T REFUND MY CAH OF 1118.66 WHICH I S AVAILABLE TO ME, THEY ARE GIVNG ME THE...

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1

I'm hearing impaired, 75, .....I've tried to email Charlie Schwab till the cows come home and NO ONE REPLIES

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1

since an upgrade, the quotes are all incorrect. The option quotes are wrong and the moment I buy them it severely shows...

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Charles Schwab and Robinhood Latest Reviews

Recent published reviews
2

Im blocked out of my accounts

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No votes

I stated that I was affiliated with a brokerage firm on my application however Im not. How do I correct this?

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No votes

I have not been able to log into my account successfully. I was given a temporary password which is also not working. I...

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No votes

Cant login and no email to reset password I tried it 50 times. It doesnt work

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Charles Schwab and Robinhood Products and Services

Most reviewed product and services
No votes
  • Robinhood Money Transfer (134 reviews)
  • Robinhood Investment Service (99 reviews)
  • Robinhood Referral Program (6 reviews)