PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Charles Schwab and Fidelity Financial Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Charles Schwab
Fidelity Financial Services

Charles Schwab and Fidelity Financial Services Overview

Total reviews 10 22
Company responses 0 0
Issues resolved 0 0

Charles Schwab and Fidelity Financial Services Consumer Ratings

Rank
204 out of 1921 in Financial Services category
463 out of 1921 in Financial Services category
Product or Service Quality
102 in category
635 in category
Value for money
110 in category
211 in category
Customer service
395 in category
736 in category
Reliability
132 in category
242 in category

Charles Schwab and Fidelity Financial Services Rating Details

Product or Service Quality
2.3 (4 reviews)
1 (6 reviews)
Reviewer's quote

Im blocked out of my accounts

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Fidelity is a horrible company. The company that I work for unfortunately has our 401K plan managed by Fidelity (Net Benefits). After I got married, I went on line to adjust my beneficiaries. The on-line website would not accept my changes and continuously returned error messages stating that I had...

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Value for money
2 (4 reviews)
1.3 (6 reviews)
Reviewer's quote

Schwab is allowed to and does take your money in the sweeps "bank" rate and invest it to make money for themselves on your money, then gives you the ultra low "bank rate" while keeping the rest. 4. The Client Advocacy team is employed by Schwab, so they are going to do what is best for the company,...

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...Ss card proof of address and the check stub from that check so I did 14 times every time different fax machine they have said 14 times it was to dark to read they will not give me my money they are ghieves..

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Customer service
1 (3 reviews)
1 (6 reviews)
Reviewer's quote

They made a "business decision" to not manage my accounts. I have over 2 million dollars in those accounts.

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On or about February 6, 2018 I attempted to place a market order for a security in my IRA through Active Trader Pro. The site did not acknowledge that i placed the order. I then went to the website which was down and the mobile app which was also down. I could not find acknowledgment of my trade...

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Reliability
1.7 (3 reviews)
1.2 (5 reviews)
Reviewer's quote

No items

BEWARE: Former credit card servicer FIA card services allowed customers to put a password on their account...especially important due to massive data breaches everywhere..Elan did not carry the password over to their account profiles. Elan HAS INADEQUATE SECURITY MEASURES- won't get into it bc I...

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Charles Schwab and Fidelity Financial Services Pros and Cons

Pros
  • Low cost
  • Knowledge
No votes
Cons
  • Them making a business decision to not manage my accounts
  • All
No votes

Charles Schwab and Fidelity Financial Services Most Positive Reviews

Top rated reviews
4.4

Did not receive email to email address about how to change password.

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No votes
No votes
No votes

Charles Schwab and Fidelity Financial Services Most Critical Reviews

Lowest rated reviews
1

They made a "business decision" to not manage my accounts. I have over 2 million dollars in those accounts.

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1

have getting run around for 9 months trying to get money out of my general motors retirement savings, they keep giving...

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1

I'm hearing impaired, 75, .....I've tried to email Charlie Schwab till the cows come home and NO ONE REPLIES

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1

On or about February 6, 2018 I attempted to place a market order for a security in my IRA through Active Trader Pro....

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Charles Schwab and Fidelity Financial Services Latest Reviews

Recent published reviews
2

Im blocked out of my accounts

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No votes

Im still waiting for a call back about my Pfizer Benefits. The person whom I talked to promised me to call me the next...

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No votes

I have not been able to log into my account successfully. I was given a temporary password which is also not working. I...

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No votes

No one has called me back

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Charles Schwab and Fidelity Financial Services Products and Services

Most reviewed product and services
No votes
  • Fidelity Financial Services Fidelity Signature Reward Card (17 reviews)
  • Fidelity Financial Services Visa Signature Reward Card (5 reviews)
  • Fidelity Financial Services Rewards Visa Signature Credit Card (5 reviews)