PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lava Electronics and Channel Master as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lava Electronics
Channel Master

Lava Electronics and Channel Master Overview

Total reviews 22 22
Company responses 0 0
Issues resolved 0 0

Lava Electronics and Channel Master Consumer Ratings

Rank
513 out of 1837 in Appliances and Electronics category
33 out of 1450 in Telecommunications category
Customer service
257 in category
No votes
Website
329 in category
No votes
Product or Service Quality
300 in category
No votes
Diversity of Products or Services
405 in category
No votes

Lava Electronics and Channel Master Rating Details

Customer service
1.3 (13 reviews)
No votes
Reviewer's quote

...Have called all phone no’s, customer service, teck support, e-mailed, messaged several times, cannot get ANY RESPONSE, other than a auto generated message, but NOT 1 answer on how to return, exchange, or anything. NOT ONE!..

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...They call the customer at their convenience. I have the problem NOW and can't sit at home waiting for their call. Very poor support system..

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Website
1.8 (11 reviews)
No votes
Reviewer's quote

It skips and pixilates on play back. Lips move and two seconds later sound comes. Pixilates often and skips ahead so you loose some content. They say it is due to poor signal but I put a signal booster on and the same problem happens.

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My Channel Master CM7600 stream+ no longer completes boot-up

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Product or Service Quality
1.4 (10 reviews)
No votes
Reviewer's quote

...With this Lava omnidirectional product, there was no antenna pointing required...

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...For a company with a great reputation it has poor service..

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Diversity of Products or Services
1.4 (10 reviews)
No votes
Reviewer's quote

I'm not sure if I got a lemon, or if all of Lava's products are worthless. Lava will not honor its own 1 year manufacturers warranty because I purchased the antenna from Amazon, which is apparently not an "authorized" seller. Amazon will not take the antenna back because I am outside of the 30-day...

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Bought $500 dollars of products in 12/21/16. Had poor reception on windy days with the Digital Adv. 60 $65 antenna...

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Lava Electronics and Channel Master Pros and Cons

Pros
No votes
  • Great idea and easy to set up
  • Good price
  • Price and support
Cons
  • Lousy to non-existant service
  • Defective parts
  • Anything about them
  • Does not work as advertised can not watch tv or record

Lava Electronics and Channel Master Most Positive Reviews

Top rated reviews
5

The HD8008 4K right out of the box performed excellently. I had scanned TVs with other branded digital bar antennas and...

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5

Please help me get another one @ $89

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No votes
5

I need help to set this up on my new tcl q-led tv do not know when I press the guide button it mutes and when I press...

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Lava Electronics and Channel Master Most Critical Reviews

Lowest rated reviews
1

Purchased HD2605 antenna & mount kit 10/31/16 via internet. No email or hard print receipt ever provided by company in...

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1

When I first received my CM2600 DVR I set it up and it "seemed" to work fine. Now after January 16th channel rescan I...

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1

I bought a HD 2605 outdoor antenna manufactured by Lava Electronics (aka Lava Satellite). The antenna worked for 2...

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1.8

When you have a problem forget contacting channel master for help, all you can do is place your ph # in a contact list...

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Lava Electronics and Channel Master Latest Reviews

Recent published reviews
1

Called tech support several times and email no response, directions poor, info about pass through connections, how much...

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5

We called CM about purchasing antenna parts. The gentleman who answered the phone was very nice and helpful. We bought...

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1

no return call from tech support

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No votes

Most of the guide shows unknown event

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Lava Electronics and Channel Master Products and Services

Most reviewed product and services
  • Lava Electronics Hd8008 Antenna (31 reviews)
  • Lava Electronics Hd 2605 Antenna (16 reviews)
  • Lava Electronics Hd 8008 Antenna (6 reviews)
  • Channel Master Antenna (4 reviews)