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Chanel

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $17K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Diversity of Products or Services
  • Products are wonderful 2
  • Coco chanel bleu - my favourite 1
  • Products 1

Customers don't like

  • Non-empathetic3
  • Lack of solution3
  • Customer service2
  • Poor service defective product2
  • Lack of solutions2
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1757 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Diversity of Products or Services
  • Smell 10
  • How it makes my hair feel and look 7
  • Product 7
  • Feel of my hair 6
  • Silky shiny hair 5

Customers don't like

  • Hair loss28
  • Deceptive marketing practice14
  • Lost my hair14
  • Hair falling out8
  • Losing my hair when i shampooed8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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