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Chanel

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $21.2K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Turnaround Time
  • Products are wonderful 2
  • Products 2
  • Coco chanel bleu - my favourite 1
  • Style of their products 1
  • Perfection lumiere foundation beige rose 1

Customers don't like

  • Non-empathetic3
  • High end pricing1
  • Lack of solution1
  • Lack of solutions1
  • Poor service defective product1
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1759 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Turnaround Time
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Losing my hair when i shampooed4
  • Unhelpful customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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