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Chanel

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $27K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Products are wonderful 2
  • Products 2
  • Style of their products 1
  • Perfection lumiere foundation beige rose 1
  • Coco chanel bleu - my favourite 1

Customers don't like

  • Non-empathetic3
  • Racist and rude1
  • Poor service defective product1
  • Lack of solutions1
  • Lack of solution1
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 699 TOTAL REVIEWS
  • $35.1K CLAIMED LOSSES
  • $197 AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Points program 7
  • Price 5
  • Rewards card 4
  • Makeup 4
  • In-store shopping 4

Customers don't like

  • Customer service17
  • Ordering online10
  • No estimated date for delivery3
  • Store manager2
  • Rude staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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