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Chanel

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $18K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Website
  • Products are wonderful 2
  • Products 2
  • Coco chanel bleu - my favourite 1
  • Style of their products 1
  • Perfection lumiere foundation beige rose 1

Customers don't like

  • Non-empathetic3
  • High end pricing1
  • Lack of solution1
  • Lack of solutions1
  • Poor service defective product1
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 675 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Website
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service13
  • Ordering online10
  • Poor customer service4
  • No estimated date for delivery3
  • Store manager2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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