Chanel vs Ulta

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Chanel

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $16.8K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.4
Customer service
Staff
Reliability
Diversity of Products or Services
  • Products are wonderful 2
  • Products 2
  • Perfection lumiere foundation beige rose 1

Customers don't like

  • Non-empathetic3
  • Lack of solution3
  • Customer service2
  • Poor service defective product2
  • Lack of solutions2

Products by Chanel

No items

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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 632 TOTAL REVIEWS
  • $34.3K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Diversity of Products or Services
  • Points program 7
  • In-store shopping 4
  • Price 4
  • Rewards card 4
  • Makeup 3

Customers don't like

  • Customer service37
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service6
  • Bad customer service5

Products by Ulta

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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