Chanel vs Keranique

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Chanel

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $16.8K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Products are wonderful 2
  • Products 2
  • Perfection lumiere foundation beige rose 1

Customers don't like

  • Non-empathetic3
  • Lack of solution3
  • Customer service2
  • Poor service defective product2
  • Lack of solutions2

Products by Chanel

No items

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Keranique

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 895 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Time wasting 3
  • Disgusting 3
  • Insane 2
  • Shampoo and conditioner 2
  • Possible to cancel account over phone 2

Customers don't like

  • Terrible customer service22
  • Price19
  • Deceitful practices10
  • Manipulative10
  • Fake legal explanations9

Products by Keranique

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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