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Chanel

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 30 TOTAL REVIEWS
  • $17K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Products are wonderful 2
  • Products 2
  • Coco chanel bleu - my favourite 1
  • Perfection lumiere foundation beige rose 1

Customers don't like

  • Non-empathetic3
  • Lack of solution3
  • Customer service2
  • Poor service defective product2
  • Lack of solutions2
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Keranique

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 939 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Time wasting 3
  • Disgusting 3
  • Insane 2
  • Shampoo and conditioner 2
  • Possible to cancel account over phone 2

Customers don't like

  • Terrible customer service22
  • Price19
  • Deceitful practices10
  • Manipulative10
  • Deceiving10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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