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Chanel

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $27K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Reliability
  • Products are wonderful 2
  • Products 2
  • Style of their products 1
  • Perfection lumiere foundation beige rose 1
  • Coco chanel bleu - my favourite 1

Customers don't like

  • Non-empathetic3
  • Racist and rude1
  • Poor service defective product1
  • Lack of solutions1
  • Lack of solution1
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Keranique

Cosmetics and Toiletries
  • 4 ISSUES RESOLVED
  • 1059 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Reliability
  • Disgusting trickery 4
  • Time wasting 3
  • Possible to cancel account over phone 3
  • Disgusting 3
  • Was able to cancel and get refund 2

Customers don't like

  • Price11
  • Manipulative6
  • Reps dont listen5
  • Ripped me off4
  • Owe me my refund per guarantee4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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