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Chanel

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $26.7K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Discounts and Special Offers
  • Products are wonderful 2
  • Products 2
  • Coco chanel bleu - my favourite 1
  • Style of their products 1
  • Perfection lumiere foundation beige rose 1

Customers don't like

  • Non-empathetic3
  • High end pricing1
  • Lack of solution1
  • Lack of solutions1
  • Poor service defective product1
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Keranique

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 1010 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Discounts and Special Offers
  • Time wasting 3
  • Disgusting 3
  • Possible to cancel account over phone 3
  • Shampoo and conditioner 2
  • Was able to cancel and get refund 2

Customers don't like

  • Price11
  • Manipulative6
  • Reps dont listen5
  • Owe me my refund per guarantee4
  • Ripped me off4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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