PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Window World and Champion Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Window World
Champion Windows

Window World and Champion Windows Overview

Total reviews 934 274
Company responses 16 0
Issues resolved 14 1

Window World and Champion Windows Consumer Ratings

Rank
29 out of 234 in Windows and Doors category
34 out of 234 in Windows and Doors category
Customer service
29 in category
33 in category
Price Affordability
26 in category
40 in category
Product or Service Quality
22 in category
23 in category
Diversity of Products or Services
29 in category
27 in category

Window World and Champion Windows Rating Details

Customer service
1.5 (366 reviews)
1.3 (110 reviews)
Reviewer's quote

...I usually don't write reviews but I felt I needed to write this review because this is not good customer service at ae at all. I do not recommend this company at all..

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I want to start by saying their products are OUTSTANDING! However, if you attempt to call customer service all you get is a recording. They may call back and they may not!..

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Price Affordability
2.5 (285 reviews)
2 (87 reviews)
Reviewer's quote

We went with window world be cause of the price (it was still a little over $17,000). They sent out a minimal crew which ended up rushing to finish. As a results 60% of the outside trim was damaged, substantial sheet rock damage on the inside, and above one of the front windows, knocked down 1/3 of...

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We were negating back and forth and agreed on a price. I then received a phone call indicating that Champion Windows could not honor that price we agreed on and he would have to raise the price. During window discussions my wife specifically asked if our existing room darkening window treatments...

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Product or Service Quality
1.9 (277 reviews)
1.9 (99 reviews)
Reviewer's quote

This is very very unacceptable customer service and *** poor service i have received throughout this whole ordeal it's not even funny. I will never use window world again on my whole house nor on any of my my future jobs after this nightmare I've been through. I am very very disappointed and...

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I have been experiencing terrible service from Champion all year. I purchased gutters with gutter guards that have trees growing out of them. They leak everywhere...

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Diversity of Products or Services
2.1 (261 reviews)
2.3 (78 reviews)
Reviewer's quote

...Also they don’t know their products..

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...11 BROKEN SEALS, FAULTY PRODUCTS AND POOR CRAFTSMANSHIP..

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Window World and Champion Windows Pros and Cons

Pros
  • Installation crew
  • Price
  • Look of the windows
  • Installers
  • Person that came to measure the door openings
  • Windows
Cons
  • Customer service
  • Never return phone calls
  • Customer service and quality
  • Customer service
  • Customer service is nonexistant
  • Poor management

Window World and Champion Windows Most Positive Reviews

Top rated reviews
5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

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5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

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5

Spring 2013 we had all the windows in our home replaced. This winter the caulking on every window cracked allowing cold...

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5

I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and...

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Window World and Champion Windows Most Critical Reviews

Lowest rated reviews
1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

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1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

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1

I wanted to replace 3 of my builder grade windows. The salesman that came was rude. It should have been an indication...

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1

Tom arrived on time for appointment after circling the block twice. I had a meeting with my oncologist scheduled for...

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Window World and Champion Windows Latest Reviews

Recent published reviews
1

Windows and doors were ordered and paid in full 7/17/20 see attached with a promise from Alex that they would be deliver...

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1

We wanted to have a Screen room installed. Started process in July 2020. Here it is Oct 28, and still no screen room....

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1

I recently contacted this company to install all my windows in my house. After having a representative come out, take me...

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No votes

Bla-bla to call a outside repair company to fix my leaks. Champion in Antioch TN no longer exist I guess??? I suppose to...

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Window World and Champion Windows Products and Services

Most reviewed product and services
  • Window World Window (320 reviews)
  • Window World Window Installation (193 reviews)
  • Window World Installation (73 reviews)
  • Champion Windows Window (68 reviews)
  • Champion Windows Installation (20 reviews)
  • Champion Windows Door (13 reviews)