PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Window World and Champion Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Window World
Champion Windows

Window World and Champion Windows Overview

Total reviews
903
238
Company responses
16
0
Issues resolved
13
1

Window World was first mentioned on PissedConsumer on Aug 26, 2008 and since then this brand received 903 reviews. It is 665 reviews more than Champion Windows received since Feb 24, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Window World customer support team than with Champion Windows customer service.

Window World and Champion Windows Consumer Ratings

Rank
26 out of 269 in Windows and Doors category
32 out of 269 in Windows and Doors category
Customer service
27 in category
32 in category
Price Affordability
26 in category
35 in category
Product or Service Quality
17 in category
20 in category

According to consumer ratings and reviews, Window World ranks 6 points higher in the Windows and Doors category than Champion Windows. People gave Window World 1.5 stars for Customer service criterion in Windows and Doors category and it is 54 points higher than the worst rated brand in this category. At the same time, Champion Windows was rated 1.3 stars for Customer service criterion in this category and it is 49 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Window World has a higher rating than Champion Windows. Regarding Product or Service Quality criterion, consumers gave Window World 1.9 stars and it is 79% greater than other in category. Champion Windows however was rated 1.8 stars and it is 75% greater than other in category.

Window World and Champion Windows Rating Details

Customer service
1.5 (343 reviews)
1.3 (89 reviews)
Reviewer's quote

Order windows in August it December and did not get installed yet!

PissedConsumer1719528

Sunroom was constructed in December 2018 and January of this year. The heating AC unit cease to cool Midsummer; the gutters that were installed buckled in several places due to the heat or incorrect installation. I contacted the Lexington office about the issues and they sent an individual out to...

Gary T
Price Affordability
2.6 (271 reviews)
2.1 (69 reviews)
Reviewer's quote

...Yet there wasn’t any price’s at all on the spec sheet. Plus were never told it was an added cost to have color. I am not sure who made the decision to make the windows white but a red flag should have gone up to ask someone what color the windows should be...

Linda G

There windows that we had them price out were just like the other companies since we wanted to give every company a fair shot at earning our business so it was comparing apples to apples for everyone. They started at $35,000 as the quote and when he saw the looks on our faces he knew it was an...

tommy t
Product or Service Quality
1.9 (262 reviews)
1.8 (82 reviews)
Reviewer's quote

They install new inserts over rotten wood framing and trim, its really sad that, as soon as the home owner turns around, you have no quality ,I watched them work, and saw what they do to cut corners ,youll be shocked..

William C

...Their salesman came to my home and was pitching their product for 2 1/2 hours. Then they give you a price that is way out of anyone's budget, but wait there's more ..

CHRISTOPHER D

Window World and Champion Windows Pros and Cons

Pros
  • Installation crew
  • Price
  • Look of the windows
  • Installers
  • Windows
  • Person that came to measure the door openings
Cons
  • Customer service
  • Never return phone calls
  • Customer service and quality
  • Customer service
  • Customer service is nonexistant
  • Poor management

Window World and Champion Windows Most Positive Reviews

Top rated reviews
5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

Window World and Champion Windows Most Critical Reviews

Lowest rated reviews
1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

Window World and Champion Windows Latest Reviews

Recent published reviews
4

Chris and his team did great work, cleaned up and did a great job. All windows and door look great inside and out.

Read all 903 reviews
1

On 6/11/19 signed a contract and made a $5400 deposit for a Sunroom Installation by Champions contract estimated start...

Read all 238 reviews

Window World and Champion Windows Products and Services

Most reviewed product and services
  • Window World Window (315 reviews)
  • Window World Window Installation (191 reviews)
  • Window World Installation (72 reviews)
  • Champion Windows Window (66 reviews)
  • Champion Windows Installation (19 reviews)
  • Champion Windows Customer Care (17 reviews)