PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Window World and Champion Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Window World
Champion Windows

Window World and Champion Windows Overview

Total reviews
925
257
Company responses
16
0
Issues resolved
13
1

Window World and Champion Windows Consumer Ratings

Rank
28 out of 226 in Windows and Doors category
32 out of 226 in Windows and Doors category
Customer service
No votes
31 in category
Price Affordability
No votes
33 in category
Product or Service Quality
No votes
21 in category
Diversity of Products or Services
No votes
27 in category

Window World and Champion Windows Rating Details

Customer service
No votes
1.3 (100 reviews)
Reviewer's quote

This is very very unacceptable customer service and *** poor service i have received throughout this whole ordeal it's not even funny. I will never use window world again on my whole house nor on any of my my future jobs after this nightmare I've been through. I am very very disappointed and...

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I just experienced the worst customer service I have ever received in my life. It all started with Champion Windows salesperson giving me a quote. We were negating back and forth and agreed on a price...

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Price Affordability
No votes
2.1 (77 reviews)
Reviewer's quote

We went with window world be cause of the price (it was still a little over $17,000). They sent out a minimal crew which ended up rushing to finish. As a results 60% of the outside trim was damaged, substantial sheet rock damage on the inside, and above one of the front windows, knocked down 1/3 of...

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...He told us if we didnt sign the contract then, the price would be 10% higher. We sold the house. Its been over a year, I get emails, phone calls, texts, I have been harassed...

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Product or Service Quality
No votes
1.9 (91 reviews)
Reviewer's quote

Not only has your company provided REPEATED bad service over this lengthy amount of time, you've also lost future business. After having our 16 windows installed, we were going to have our front door, back French doors, and garage doors replaced. Not only will we not use Window World for future...

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...Product is great but the management lacks communication skills. No contact calls to let me know when and who would be on my property during any time..

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Diversity of Products or Services
No votes
2.3 (69 reviews)
Reviewer's quote

...Also they don’t know their products..

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...11 BROKEN SEALS, FAULTY PRODUCTS AND POOR CRAFTSMANSHIP..

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Window World and Champion Windows Pros and Cons

Pros
  • Installation crew
  • Price
  • Look of the windows
  • Installers
  • Person that came to measure the door openings
  • Windows
Cons
  • Customer service
  • Never return phone calls
  • Customer service and quality
  • Customer service
  • Poor management
  • Customer service is nonexistant

Window World and Champion Windows Most Positive Reviews

Top rated reviews
5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

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5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

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5

Spring 2013 we had all the windows in our home replaced. This winter the caulking on every window cracked allowing cold...

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5

I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and...

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Window World and Champion Windows Most Critical Reviews

Lowest rated reviews
1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

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1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

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1

I wanted to replace 3 of my builder grade windows. The salesman that came was rude. It should have been an indication...

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1

Tom arrived on time for appointment after circling the block twice. I had a meeting with my oncologist scheduled for...

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Window World and Champion Windows Latest Reviews

Recent published reviews
1.5

Some one tried to break in to my house last night, pulled the two screws of my bottom opener. Need you to come and fix!

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1

We had an appointment for 3:00 pm on 8/8/20. It states to give them a 1 hour window, early or late, which we did. It is...

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1.8

My daughter bought 4000 series windows for her home in june 2018. Was told lifetime warranted. Now a window seal is leak...

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4.1

Since installing these windows all my cost winter/summer of decreased significantly. They look great and are easy to...

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Window World and Champion Windows Products and Services

Most reviewed product and services
  • Window World Window (318 reviews)
  • Window World Window Installation (194 reviews)
  • Window World Installation (73 reviews)
  • Champion Windows Window (68 reviews)
  • Champion Windows Installation (20 reviews)
  • Champion Windows Customer Care (19 reviews)