PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Champion Windows and Window World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Champion Windows
Window World

Champion Windows and Window World Overview

Total reviews
238
903
Company responses
0
16
Issues resolved
1
13

Window World was first mentioned on PissedConsumer on Aug 26, 2008 and since then this brand received 903 reviews. It is 665 reviews more than Champion Windows received since Feb 24, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Window World customer support team than with Champion Windows customer service.

Champion Windows and Window World Consumer Ratings

Rank
32 out of 269 in Windows and Doors category
26 out of 269 in Windows and Doors category
Customer service
32 in category
27 in category
Product or Service Quality
20 in category
17 in category
Price Affordability
35 in category
26 in category

According to consumer ratings and reviews, Window World ranks 6 points higher in the Windows and Doors category than Champion Windows. People gave Champion Windows 1.3 stars for Customer service criterion in Windows and Doors category and it is 49 points higher than the worst rated brand in this category. At the same time, Window World was rated 1.5 stars for Customer service criterion in this category and it is 54 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Window World has a higher rating than Champion Windows. Regarding Price Affordability criterion, consumers gave Champion Windows 2.1 stars and it is 57% greater than other in category. Window World however was rated 2.6 stars and it is 68% greater than other in category.

Champion Windows and Window World Rating Details

Customer service
1.3 (89 reviews)
1.5 (343 reviews)
Reviewer's quote

Sunroom was constructed in December 2018 and January of this year. The heating AC unit cease to cool Midsummer; the gutters that were installed buckled in several places due to the heat or incorrect installation. I contacted the Lexington office about the issues and they sent an individual out to...

Gary T

Order windows in August it December and did not get installed yet!

PissedConsumer1719528
Product or Service Quality
1.8 (82 reviews)
1.9 (262 reviews)
Reviewer's quote

...Their salesman came to my home and was pitching their product for 2 1/2 hours. Then they give you a price that is way out of anyone's budget, but wait there's more ..

CHRISTOPHER D

They install new inserts over rotten wood framing and trim, its really sad that, as soon as the home owner turns around, you have no quality ,I watched them work, and saw what they do to cut corners ,youll be shocked..

William C
Price Affordability
2.1 (69 reviews)
2.6 (271 reviews)
Reviewer's quote

There windows that we had them price out were just like the other companies since we wanted to give every company a fair shot at earning our business so it was comparing apples to apples for everyone. They started at $35,000 as the quote and when he saw the looks on our faces he knew it was an...

tommy t

...Yet there wasn’t any price’s at all on the spec sheet. Plus were never told it was an added cost to have color. I am not sure who made the decision to make the windows white but a red flag should have gone up to ask someone what color the windows should be...

Linda G

Champion Windows and Window World Pros and Cons

Pros
  • Installers
  • Windows
  • Person that came to measure the door openings
  • Installation crew
  • Price
  • Look of the windows
Cons
  • Customer service
  • Customer service is nonexistant
  • Poor management
  • Customer service
  • Never return phone calls
  • Customer service and quality

Champion Windows and Window World Most Positive Reviews

Top rated reviews
5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

Champion Windows and Window World Most Critical Reviews

Lowest rated reviews
1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

Champion Windows and Window World Latest Reviews

Recent published reviews
1

On 6/11/19 signed a contract and made a $5400 deposit for a Sunroom Installation by Champions contract estimated start...

Read all 238 reviews
4

Chris and his team did great work, cleaned up and did a great job. All windows and door look great inside and out.

Read all 903 reviews

Champion Windows and Window World Products and Services

Most reviewed product and services
  • Champion Windows Window (66 reviews)
  • Champion Windows Installation (19 reviews)
  • Champion Windows Customer Care (17 reviews)
  • Window World Window (315 reviews)
  • Window World Window Installation (191 reviews)
  • Window World Installation (72 reviews)