PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Champion Windows and Window World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Champion Windows
Window World

Champion Windows and Window World Overview

Total reviews 278 936
Company responses 0 16
Issues resolved 1 15

Champion Windows and Window World Consumer Ratings

Rank
35 out of 241 in Windows and Doors category
30 out of 241 in Windows and Doors category
Customer service
33 in category
29 in category
Product or Service Quality
21 in category
20 in category
Price Affordability
40 in category
27 in category
Warranty
24 in category
15 in category

Champion Windows and Window World Rating Details

Customer service
1.3 (113 reviews)
1.5 (367 reviews)
Reviewer's quote

I want to start by saying their products are OUTSTANDING! However, if you attempt to call customer service all you get is a recording. They may call back and they may not!..

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...I usually don't write reviews but I felt I needed to write this review because this is not good customer service at ae at all. I do not recommend this company at all..

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Product or Service Quality
1.9 (102 reviews)
1.9 (278 reviews)
Reviewer's quote

...said they got ran over but he couldn't call the day before He's very rude and should be fired Now he's saying the door handles are not covered when the service text that came out that day said they were a week after Matt told me they got damaged both the doors I ended up calling him about a week and a half later just to check and see if we...

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...If I could go back in time, I would have used a different company and paid more for better quality windows and a quality installation..

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Price Affordability
2 (90 reviews)
2.5 (286 reviews)
Reviewer's quote

We were negating back and forth and agreed on a price. I then received a phone call indicating that Champion Windows could not honor that price we agreed on and he would have to raise the price. During window discussions my wife specifically asked if our existing room darkening window treatments...

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...Yet there wasn’t any price’s at all on the spec sheet. Plus were never told it was an added cost to have color. I am not sure who made the decision to make the windows white but a red flag should have gone up to ask someone what color the windows should be...

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Warranty
2 (84 reviews)
2.4 (238 reviews)
Reviewer's quote

...The seal has now broken on four of them, and the company will not answer the phone, return an email, or respond regarding their "lifetime" warranty..

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...What good is a lifetime warranty if the company takes months to get the windows installed, installs the windows incorrectly, does shoddy work, uses cheap product, and never returns calls when the work is incomplete and incorrectly done?..

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Champion Windows and Window World Pros and Cons

Pros
  • Installers
  • Person that came to measure the door openings
  • Windows
  • Installation crew
  • Price
  • Look of the windows
Cons
  • Customer service
  • Customer service is nonexistant
  • Poor management
  • Customer service
  • Never return phone calls
  • Customer service and quality

Champion Windows and Window World Most Positive Reviews

Top rated reviews
5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

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5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

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5

I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and...

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5

Spring 2013 we had all the windows in our home replaced. This winter the caulking on every window cracked allowing cold...

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Champion Windows and Window World Most Critical Reviews

Lowest rated reviews
1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

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1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

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1

Tom arrived on time for appointment after circling the block twice. I had a meeting with my oncologist scheduled for...

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1

I wanted to replace 3 of my builder grade windows. The salesman that came was rude. It should have been an indication...

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Champion Windows and Window World Latest Reviews

Recent published reviews
1.5

Matt calls up date of new windows install said they got ran over but he couldn't call the day before He's very rude and...

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No votes

insdtallers were nasty and did underhanded things to home refused to come back when part fell off window and hit me in...

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1

No response for the problem

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2.6

The windows themselves are ok, but installation was a nightmare. One window was broken; one was installed incorrectly...

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Champion Windows and Window World Products and Services

Most reviewed product and services
  • Champion Windows Window (70 reviews)
  • Champion Windows Installation (21 reviews)
  • Champion Windows Door (13 reviews)
  • Window World Window (320 reviews)
  • Window World Window Installation (193 reviews)
  • Window World Installation (73 reviews)