PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Champion Windows and Window World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Champion Windows
Window World

Champion Windows and Window World Overview

Total reviews
242
907
Company responses
0
16
Issues resolved
1
13

Window World was first mentioned on PissedConsumer on Aug 26, 2008 and since then this brand received 907 reviews. It is 665 reviews more than Champion Windows received since Feb 24, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Window World customer support team than with Champion Windows customer service.

Champion Windows and Window World Consumer Ratings

Rank
31 out of 256 in Windows and Doors category
26 out of 256 in Windows and Doors category
Customer service
31 in category
26 in category
Product or Service Quality
22 in category
17 in category
Price Affordability
33 in category
26 in category

According to consumer ratings and reviews, Window World ranks 5 points higher in the Windows and Doors category than Champion Windows. People gave Champion Windows 1.3 stars for Customer service criterion in Windows and Doors category and it is 52 points higher than the worst rated brand in this category. At the same time, Window World was rated 1.5 stars for Customer service criterion in this category and it is 57 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Window World has a higher rating than Champion Windows. Regarding Price Affordability criterion, consumers gave Champion Windows 2.1 stars and it is 60% greater than other in category. Window World however was rated 2.6 stars and it is 69% greater than other in category.

Champion Windows and Window World Rating Details

Customer service
1.3 (91 reviews)
1.5 (347 reviews)
Reviewer's quote

...I am dissatisfied with the customer service. Wish I had read the reviews prior. Looks civil action will be required to resolve and receive a refund...

Reggie T

...These people have no concept of customer service or communication. I guess it's nice to have so much work they do not need to worry about one customer. I have used them in the past and been pleased however I do not think I will given the lack of empathy for an upset customer..

Norberto
Product or Service Quality
1.8 (84 reviews)
1.9 (267 reviews)
Reviewer's quote

...They weren't service only when this started. I've gone around and round with Champion Windows. Filed complaint with the BBB and with NYS Attorney General's Office...

C D

They install new inserts over rotten wood framing and trim, its really sad that, as soon as the home owner turns around, you have no quality ,I watched them work, and saw what they do to cut corners ,youll be shocked..

William C
Price Affordability
2.1 (70 reviews)
2.6 (272 reviews)
Reviewer's quote

There windows that we had them price out were just like the other companies since we wanted to give every company a fair shot at earning our business so it was comparing apples to apples for everyone. They started at $35,000 as the quote and when he saw the looks on our faces he knew it was an...

tommy t

...Yet there wasn’t any price’s at all on the spec sheet. Plus were never told it was an added cost to have color. I am not sure who made the decision to make the windows white but a red flag should have gone up to ask someone what color the windows should be...

Linda G

Champion Windows and Window World Pros and Cons

Pros
  • Installers
  • Windows
  • Person that came to measure the door openings
  • Installation crew
  • Price
  • Look of the windows
Cons
  • Customer service
  • Customer service is nonexistant
  • Poor management
  • Customer service
  • Never return phone calls
  • Customer service and quality

Champion Windows and Window World Most Positive Reviews

Top rated reviews
5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

Champion Windows and Window World Most Critical Reviews

Lowest rated reviews
1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

Champion Windows and Window World Latest Reviews

Recent published reviews
4

half windows need to be replaced

Read all 242 reviews
3

We signed a contract for 45 replacement windows for our home in 2017. The contract was over $17,000 and we were told it...

Read all 907 reviews

Champion Windows and Window World Products and Services

Most reviewed product and services
  • Champion Windows Window (67 reviews)
  • Champion Windows Installation (19 reviews)
  • Champion Windows Customer Care (18 reviews)
  • Window World Window (317 reviews)
  • Window World Window Installation (190 reviews)
  • Window World Installation (72 reviews)