PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Champion Windows and Window World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Champion Windows
Window World

Champion Windows and Window World Overview

Total reviews
253
922
Company responses
0
16
Issues resolved
1
13

Champion Windows and Window World Consumer Ratings

Rank
34 out of 224 in Windows and Doors category
31 out of 224 in Windows and Doors category
Customer service
32 in category
28 in category
Product or Service Quality
23 in category
21 in category
Price Affordability
35 in category
27 in category
Warranty
19 in category
15 in category

Champion Windows and Window World Rating Details

Customer service
1.3 (97 reviews)
1.5 (359 reviews)
Reviewer's quote

Worst customer service ever had to get a lawyer to get satisfaction..

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This is very very unacceptable customer service and *** poor service i have received throughout this whole ordeal it's not even funny. I will never use window world again on my whole house nor on any of my my future jobs after this nightmare I've been through. I am very very disappointed and...

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Product or Service Quality
1.8 (89 reviews)
1.9 (272 reviews)
Reviewer's quote

...Product is great but the management lacks communication skills. No contact calls to let me know when and who would be on my property during any time..

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Not only has your company provided REPEATED bad service over this lengthy amount of time, you've also lost future business. After having our 16 windows installed, we were going to have our front door, back French doors, and garage doors replaced. Not only will we not use Window World for future...

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Price Affordability
2.1 (75 reviews)
2.6 (279 reviews)
Reviewer's quote

...He told us if we didnt sign the contract then, the price would be 10% higher. We sold the house. Its been over a year, I get emails, phone calls, texts, I have been harassed...

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...Yet there wasn’t any price’s at all on the spec sheet. Plus were never told it was an added cost to have color. I am not sure who made the decision to make the windows white but a red flag should have gone up to ask someone what color the windows should be...

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Warranty
2 (71 reviews)
2.4 (235 reviews)
Reviewer's quote

...We we called about 11 bad windows we were told warranty was only one year. I WOULD NEVER AGAIN BUY OR PROMOTE THEIR PRODUCT. 11 BROKEN SEALS, FAULTY PRODUCTS AND POOR CRAFTSMANSHIP..

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...What good is a lifetime warranty if the company takes months to get the windows installed, installs the windows incorrectly, does shoddy work, uses cheap product, and never returns calls when the work is incomplete and incorrectly done?..

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Champion Windows and Window World Pros and Cons

Pros
  • Installers
  • Person that came to measure the door openings
  • Windows
  • Installation crew
  • Price
  • Look of the windows
Cons
  • Customer service
  • Poor management
  • Customer service is nonexistant
  • Customer service
  • Never return phone calls
  • Customer service and quality

Champion Windows and Window World Most Positive Reviews

Top rated reviews
5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

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5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

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5

I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and...

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5

Spring 2013 we had all the windows in our home replaced. This winter the caulking on every window cracked allowing cold...

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Champion Windows and Window World Most Critical Reviews

Lowest rated reviews
1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

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1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

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1

Tom arrived on time for appointment after circling the block twice. I had a meeting with my oncologist scheduled for...

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1

I wanted to replace 3 of my builder grade windows. The salesman that came was rude. It should have been an indication...

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Champion Windows and Window World Latest Reviews

Recent published reviews
1

I recd a call saying the parts are in and ready to install.I returned the call every day for a month. I get a recorder...

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1

My father(Derek Stevens) and I ordered windows from y'all for our whole house after we had a house fire in March. A...

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No votes

We have had a sunroom installed and are waiting on the electrical work to be done to complete the job. Also during the...

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No votes

No one contacted me from Window World at all. I called a couple of different Window World franchises but I have to deal...

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Champion Windows and Window World Products and Services

Most reviewed product and services
  • Champion Windows Window (68 reviews)
  • Champion Windows Installation (20 reviews)
  • Champion Windows Customer Care (19 reviews)
  • Window World Window (318 reviews)
  • Window World Window Installation (194 reviews)
  • Window World Installation (73 reviews)