PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Renewal By Andersen and Champion Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Renewal By Andersen
Champion Windows

Renewal By Andersen and Champion Windows Overview

Total reviews
37
256
Company responses
0
0
Issues resolved
0
1

Renewal By Andersen and Champion Windows Consumer Ratings

Rank
51 out of 226 in Windows and Doors category
33 out of 226 in Windows and Doors category
Customer service
32 in category
31 in category
Advertised vs Delivered
29 in category
22 in category
Price Affordability
55 in category
33 in category
Product or Service Quality
35 in category
21 in category

Renewal By Andersen and Champion Windows Rating Details

Customer service
1.3 (21 reviews)
1.3 (99 reviews)
Reviewer's quote

...Nikki was the customer service rep. I asked to speak with Adam the window manager. He would return my call to discuss my issue...

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I just experienced the worst customer service I have ever received in my life. It all started with Champion Windows salesperson giving me a quote. We were negating back and forth and agreed on a price...

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Advertised vs Delivered
1.5 (17 reviews)
1.7 (62 reviews)
Reviewer's quote

Love the windows. Not happy that we were not told that they are made for a 2x6 walls and ours is 2x4. Does not leave a space for us to hang our special blinds we had made for an inside mount. Also with this heat the floor is getting warm.Just read some of the other reviews and most are right on.I...

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...Product delivered 7/28. No calls about job beginning on Mon 7/31. Install manager calls at 9 am on 7/31 (today) to tell us they will begin tomorrow...

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Price Affordability
1.6 (17 reviews)
2.1 (77 reviews)
Reviewer's quote

...We signed the contract to have window installed, the salesman called the next day and told us he made a mistake, and the correct price would be $13,000..

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...He told us if we didnt sign the contract then, the price would be 10% higher. We sold the house. Its been over a year, I get emails, phone calls, texts, I have been harassed...

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Product or Service Quality
1.4 (15 reviews)
1.9 (91 reviews)
Reviewer's quote

...The windows themselves seem to be of good quality, but they just look "clunky" when they should be graceful..

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...Product is great but the management lacks communication skills. No contact calls to let me know when and who would be on my property during any time..

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Renewal By Andersen and Champion Windows Pros and Cons

Pros
  • Knowledgeable installers
  • Great product
  • Good product
  • Installers
  • Person that came to measure the door openings
  • Windows
Cons
  • Poor customer service
  • Poor communication
  • No attention to detail by people that order parts
  • Customer service
  • Poor management
  • Customer service is nonexistant

Renewal By Andersen and Champion Windows Most Positive Reviews

Top rated reviews
5

Chad A. and Bobby R. installed our windows and sliding door in a timely and efficient manner. Both installers were...

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5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

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3.6

We contracted with RBA to have 13 windows and 2 sliders replaced. In all fairness to RBA, we had to postpone installatio...

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5

I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and...

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Renewal By Andersen and Champion Windows Most Critical Reviews

Lowest rated reviews
1

HORRIBLE HORRIBLE HORRIBLE.. and this doesn't even come close to the product and service. Don't believe the "5-star"...

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1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

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1

Renewal by Andersen where going to replace all my windows, but after the first one they installed i stopped them. They...

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1

Tom arrived on time for appointment after circling the block twice. I had a meeting with my oncologist scheduled for...

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Renewal By Andersen and Champion Windows Latest Reviews

Recent published reviews
1.4

Love the windows. Not happy that we were not told that they are made for a 2x6 walls and ours is 2x4. Does not leave a s...

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4.1

Since installing these windows all my cost winter/summer of decreased significantly. They look great and are easy to...

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1

Greg Jones spent 4-1/2 hrs. at my home to sell me 4 patio doors. Plus, finish up 3 other patio doors. The final cost was...

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1

I just experienced the worst customer service I have ever received in my life.
It all started with Champion Windows sales...

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Renewal By Andersen and Champion Windows Products and Services

Most reviewed product and services
  • Renewal By Andersen Window Installation (10 reviews)
  • Renewal By Andersen Customer Care (4 reviews)
  • Renewal By Andersen Window (2 reviews)
  • Champion Windows Window (68 reviews)
  • Champion Windows Installation (20 reviews)
  • Champion Windows Customer Care (19 reviews)