PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Renewal By Andersen and Champion Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Renewal By Andersen
Champion Windows

Renewal By Andersen and Champion Windows Overview

Total reviews 43 277
Company responses 0 0
Issues resolved 1 1

Renewal By Andersen and Champion Windows Consumer Ratings

Rank
44 out of 239 in Windows and Doors category
35 out of 239 in Windows and Doors category
Customer service
36 in category
34 in category
Advertised vs Delivered
35 in category
24 in category
Product or Service Quality
30 in category
22 in category
Price Affordability
58 in category
41 in category

Renewal By Andersen and Champion Windows Rating Details

Customer service
1.3 (24 reviews)
1.3 (112 reviews)
Reviewer's quote

...And forget about customer service. They sent out a person (Micheal) when I complained about the installation, I show him my complaints, then I never heard from him again or anyone else. I recommend that you DO NOT buy windows from Renewal by Andersen in Torrance...

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I want to start by saying their products are OUTSTANDING! However, if you attempt to call customer service all you get is a recording. They may call back and they may not!..

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Advertised vs Delivered
1.4 (20 reviews)
1.8 (74 reviews)
Reviewer's quote

No communicationBad attitudesCouldnt give a crap about customerWaste of time saying anythingNo one listensLook at all the bad reviewsMaybe someone who gives a *** will see this and do something about it

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...Product delivered 7/28. No calls about job beginning on Mon 7/31. Install manager calls at 9 am on 7/31 (today) to tell us they will begin tomorrow...

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Product or Service Quality
1.6 (19 reviews)
1.9 (101 reviews)
Reviewer's quote

...The windows themselves seem to be of good quality, but they just look "clunky" when they should be graceful..

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I have been experiencing terrible service from Champion all year. I purchased gutters with gutter guards that have trees growing out of them. They leak everywhere...

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Price Affordability
1.5 (19 reviews)
2 (89 reviews)
Reviewer's quote

...We signed the contract to have window installed, the salesman called the next day and told us he made a mistake, and the correct price would be $13,000..

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We were negating back and forth and agreed on a price. I then received a phone call indicating that Champion Windows could not honor that price we agreed on and he would have to raise the price. During window discussions my wife specifically asked if our existing room darkening window treatments...

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Renewal By Andersen and Champion Windows Pros and Cons

Pros
  • Knowledgeable installers
  • Great product
  • Good product
  • Installers
  • Person that came to measure the door openings
  • Windows
Cons
  • Poor customer service
  • Poor communication
  • Job preparation
  • Customer service
  • Customer service is nonexistant
  • Poor management

Renewal By Andersen and Champion Windows Most Positive Reviews

Top rated reviews
5

Chad A. and Bobby R. installed our windows and sliding door in a timely and efficient manner. Both installers were...

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5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

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3.6

We contracted with RBA to have 13 windows and 2 sliders replaced. In all fairness to RBA, we had to postpone installatio...

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5

I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and...

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Renewal By Andersen and Champion Windows Most Critical Reviews

Lowest rated reviews
1

HORRIBLE HORRIBLE HORRIBLE.. and this doesn't even come close to the product and service. Don't believe the "5-star"...

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1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

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1

Renewal by Andersen where going to replace all my windows, but after the first one they installed i stopped them. They...

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1

Tom arrived on time for appointment after circling the block twice. I had a meeting with my oncologist scheduled for...

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Renewal By Andersen and Champion Windows Latest Reviews

Recent published reviews
2.4

No communication
Bad attitudes
Couldnt give a crap about customer
Waste of time saying anything
No one listens
Look at all th...

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1

No response for the problem

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No votes

Please do not let Renewal by Anderson window send sale people to your home they will rip you off My experience with...

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2.2

I order 10-windows from Champion Windows in San Antonio TX on AUG 05 2020.
On SEP 14 2020 during the installation of the...

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Renewal By Andersen and Champion Windows Products and Services

Most reviewed product and services
  • Renewal By Andersen Window Installation (13 reviews)
  • Renewal By Andersen Window (2 reviews)
  • Champion Windows Window (70 reviews)
  • Champion Windows Installation (21 reviews)
  • Champion Windows Door (13 reviews)