PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Champion Windows and Renewal By Andersen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Champion Windows
Renewal By Andersen

Champion Windows and Renewal By Andersen Overview

Total reviews 278 43
Company responses 0 0
Issues resolved 1 1

Champion Windows and Renewal By Andersen Consumer Ratings

Rank
35 out of 241 in Windows and Doors category
44 out of 241 in Windows and Doors category
Customer service
33 in category
35 in category
Product or Service Quality
21 in category
29 in category
Price Affordability
40 in category
57 in category
Warranty
24 in category
18 in category

Champion Windows and Renewal By Andersen Rating Details

Customer service
1.3 (113 reviews)
1.3 (24 reviews)
Reviewer's quote

I want to start by saying their products are OUTSTANDING! However, if you attempt to call customer service all you get is a recording. They may call back and they may not!..

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...And forget about customer service. They sent out a person (Micheal) when I complained about the installation, I show him my complaints, then I never heard from him again or anyone else. I recommend that you DO NOT buy windows from Renewal by Andersen in Torrance...

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Product or Service Quality
1.9 (102 reviews)
1.6 (19 reviews)
Reviewer's quote

...said they got ran over but he couldn't call the day before He's very rude and should be fired Now he's saying the door handles are not covered when the service text that came out that day said they were a week after Matt told me they got damaged both the doors I ended up calling him about a week and a half later just to check and see if we...

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...The windows themselves seem to be of good quality, but they just look "clunky" when they should be graceful..

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Price Affordability
2 (90 reviews)
1.5 (19 reviews)
Reviewer's quote

We were negating back and forth and agreed on a price. I then received a phone call indicating that Champion Windows could not honor that price we agreed on and he would have to raise the price. During window discussions my wife specifically asked if our existing room darkening window treatments...

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...We signed the contract to have window installed, the salesman called the next day and told us he made a mistake, and the correct price would be $13,000..

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Warranty
2 (84 reviews)
2.2 (13 reviews)
Reviewer's quote

...The seal has now broken on four of them, and the company will not answer the phone, return an email, or respond regarding their "lifetime" warranty..

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No communicationBad attitudesCouldnt give a crap about customerWaste of time saying anythingNo one listensLook at all the bad reviewsMaybe someone who gives a *** will see this and do something about it

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Champion Windows and Renewal By Andersen Pros and Cons

Pros
  • Installers
  • Person that came to measure the door openings
  • Windows
  • Knowledgeable installers
  • Great product
  • Good product
Cons
  • Customer service
  • Customer service is nonexistant
  • Poor management
  • Poor customer service
  • Poor communication
  • Job preparation

Champion Windows and Renewal By Andersen Most Positive Reviews

Top rated reviews
5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

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5

Chad A. and Bobby R. installed our windows and sliding door in a timely and efficient manner. Both installers were...

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5

I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and...

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3.6

We contracted with RBA to have 13 windows and 2 sliders replaced. In all fairness to RBA, we had to postpone installatio...

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Champion Windows and Renewal By Andersen Most Critical Reviews

Lowest rated reviews
1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

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1

HORRIBLE HORRIBLE HORRIBLE.. and this doesn't even come close to the product and service. Don't believe the "5-star"...

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1

Tom arrived on time for appointment after circling the block twice. I had a meeting with my oncologist scheduled for...

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1

Renewal by Andersen where going to replace all my windows, but after the first one they installed i stopped them. They...

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Champion Windows and Renewal By Andersen Latest Reviews

Recent published reviews
1.5

Matt calls up date of new windows install said they got ran over but he couldn't call the day before He's very rude and...

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2.4

No communication
Bad attitudes
Couldnt give a crap about customer
Waste of time saying anything
No one listens
Look at all th...

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1

No response for the problem

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No votes

Please do not let Renewal by Anderson window send sale people to your home they will rip you off My experience with...

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Champion Windows and Renewal By Andersen Products and Services

Most reviewed product and services
  • Champion Windows Window (70 reviews)
  • Champion Windows Installation (21 reviews)
  • Champion Windows Door (13 reviews)
  • Renewal By Andersen Window Installation (13 reviews)
  • Renewal By Andersen Window (2 reviews)