PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Long Fence and Champion Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Long Fence
Champion Windows

Long Fence and Champion Windows Overview

Total reviews 27 270
Company responses 0 0
Issues resolved 0 1

Long Fence and Champion Windows Consumer Ratings

Rank
14 out of 98 in Decks, Fencing and Gates category
34 out of 233 in Windows and Doors category
Customer service
9 in category
33 in category
Exchange, Refund and Cancellation Policy
4 in category
25 in category
Product or Service Quality
8 in category
23 in category
Value for money
8 in category
24 in category

Long Fence and Champion Windows Rating Details

Customer service
1.1 (15 reviews)
1.3 (107 reviews)
Reviewer's quote

...Horrible customer service and total disregard for customers complaint. Incompetent workers, who suggested I hire someone to add lattice to a privacy fence. What lattice, that was not what I asked for...

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I want to start by saying their products are OUTSTANDING! However, if you attempt to call customer service all you get is a recording. They may call back and they may not!..

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Exchange, Refund and Cancellation Policy
1.4 (11 reviews)
1.7 (67 reviews)
Reviewer's quote

...On two occasions they offered to refund my original deposit just to get rid of me. I would not give them the satisfaction. Now that the job is finally done, I vow never to contract with this company again...

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...Champions Headquarters refuse to negotiate and want to strong arm me into paying a cancellation fee. I refuse to have windows installed by a company that had a full showroom and service location when this started. That I had to chase personnel down for months for information...

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Product or Service Quality
1.4 (11 reviews)
1.9 (98 reviews)
Reviewer's quote

I am not satisfied with the service and customer support I was told that damage to my grass was a part of me signing a contract. I was told the 150 discount was all I was going to get. My project didn't finish on time and didn't pass inspection...

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I have been experiencing terrible service from Champion all year. I purchased gutters with gutter guards that have trees growing out of them. They leak everywhere...

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Value for money
1.6 (10 reviews)
2 (71 reviews)
Reviewer's quote

...They do not have a problem asking for the money. Very dissatisfied customer..

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...She again asked for the money. I again said no. Check with the person that scheduled the appt...

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Long Fence and Champion Windows Pros and Cons

Pros
  • That wally tried his best to get the job done
  • Getting them off my property
  • Installers
  • Person that came to measure the door openings
  • Windows
Cons
  • Quality of work and the time of completion
  • Lack of customer response
  • Horrible only good was lenny saleman
  • Customer service
  • Customer service is nonexistant
  • Poor management

Long Fence and Champion Windows Most Positive Reviews

Top rated reviews
No votes
5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

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No votes
5

I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and...

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Long Fence and Champion Windows Most Critical Reviews

Lowest rated reviews
1

My personal opinion is I would not suggest long fence. We explained to long fence that we had 3 very large strong dogs...

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1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

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1

Be very careful, watch what you sign. However the person that came out was $6,000. dollars off on measurements. we...

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1

Tom arrived on time for appointment after circling the block twice. I had a meeting with my oncologist scheduled for...

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Long Fence and Champion Windows Latest Reviews

Recent published reviews
1

lack of skill, do no have skilled contractors, improper design, no value in finished work

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1

Information is impossible to get without a salesman that must have sold cars for a living. I purchased some windows...

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2

I purchased a Vinyl Deck supposebly a TREX Deck 11 years ago and was told I had a lifetime warranty of NO warping. That'...

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1

i purchased windows about 15 yrs ago i am in Connecticut i tried and can not get anyone anything lifetime guarantee now...

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Long Fence and Champion Windows Products and Services

Most reviewed product and services
  • Long Fence Fence Installation (5 reviews)
  • Long Fence Deck Construction (2 reviews)
  • Long Fence Fence (1 review)
  • Champion Windows Window (68 reviews)
  • Champion Windows Installation (20 reviews)
  • Champion Windows Door (13 reviews)