PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Feldco and Champion Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Feldco
Champion Windows

Feldco and Champion Windows Overview

Total reviews 110 266
Company responses 0 0
Issues resolved 3 1

Feldco and Champion Windows Consumer Ratings

Rank
40 out of 302 in Building Products category
33 out of 231 in Windows and Doors category
Customer service
37 in category
32 in category
Price Affordability
49 in category
35 in category
Product or Service Quality
34 in category
22 in category
Diversity of Products or Services
40 in category
28 in category

Feldco and Champion Windows Rating Details

Customer service
1.6 (45 reviews)
1.3 (105 reviews)
Reviewer's quote

customer service is horrible, they lie, won't fix anything right, damage my siding by taking a chunk out of it while citing my old windows out, put *** from a nail in my window casing,I was told that is no big deal as its hidden and won't affect anything, cut my window casing. I even had to re...

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I want to start by saying their products are OUTSTANDING! However, if you attempt to call customer service all you get is a recording. They may call back and they may not!..

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Price Affordability
2.1 (44 reviews)
2.1 (81 reviews)
Reviewer's quote

...After talking to the local manager, they agreed to refund me a portion of my initial price. However, I did not see the window until 5 Hours after it was installed. It is actually smaller in width and the molding around the inside has a large gap between its standard gap...

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We were negating back and forth and agreed on a price. I then received a phone call indicating that Champion Windows could not honor that price we agreed on and he would have to raise the price. During window discussions my wife specifically asked if our existing room darkening window treatments...

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Product or Service Quality
1.9 (43 reviews)
1.9 (96 reviews)
Reviewer's quote

Called and waited on phone for several minutes for service representative to answer and was never able to get through. I have called before to request a service call and the same again never got through..

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...Was not told of $99 service fee. Paid it under duress. When the appt...

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Diversity of Products or Services
2.1 (39 reviews)
2.3 (73 reviews)
Reviewer's quote

We purchased after looking at all the top of line products at 4 building centers. What sold us was the overall quality and price but the fact the installers were trained with their products vs having to find a quality installer on our own. They were not only polite but treated our house with...

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...11 BROKEN SEALS, FAULTY PRODUCTS AND POOR CRAFTSMANSHIP..

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Feldco and Champion Windows Pros and Cons

Pros
  • Nice installers
  • Workers installed the windows
  • Their honesty
  • Installers
  • Person that came to measure the door openings
  • Windows
Cons
  • Workmanship
  • Poor work
  • Very negative
  • Customer service
  • Customer service is nonexistant
  • Poor management

Feldco and Champion Windows Most Positive Reviews

Top rated reviews
5

I had a large window replaced. The sales man arrived in the time slot promised.
The measuring man arrived in the time s...

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5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

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5

I had a good experience with Feldco. The sales guy, named Rob was a little pushy but it was worth it in the end. ...

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5

I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and...

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Feldco and Champion Windows Most Critical Reviews

Lowest rated reviews
1

My mom hired Feldco to install new windows and one of her windows wasn't working properly and needed to be fixed. I...

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1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

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1

My company did contracting work for Feldco. I never received payment for the services that were completed. They owe my...

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1

Tom arrived on time for appointment after circling the block twice. I had a meeting with my oncologist scheduled for...

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Feldco and Champion Windows Latest Reviews

Recent published reviews
1.4

After delivery and installation of the new window, I inspected it. I found that their carpenters have NO idea as to how...

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No votes

We are looking at installing a 10 x 10 sunroom.
Which is more expensive a shingle roof or a rolling roof? Please email or...

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1.9

I bought a Garden window from Feldco in Sept 2015. I ordered one with an Awning window in the center, as to be able to o...

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2.2

Door had to be repaired (would not catch on the plate), and 2 windows had to be replaced due to argon leak. Was not...

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Feldco and Champion Windows Products and Services

Most reviewed product and services
  • Feldco Window Installation (12 reviews)
  • Feldco Door Installation (11 reviews)
  • Feldco Installation (6 reviews)
  • Champion Windows Window (68 reviews)
  • Champion Windows Customer Care (20 reviews)
  • Champion Windows Installation (20 reviews)