PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Window World and Champion Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Window World
Champion Windows

Window World and Champion Windows Overview

Total reviews 1010 378
Company responses 16 0
Issues resolved 17 5

Window World and Champion Windows Consumer Ratings

Rank
42 out of 429 in Windows and Doors category
58 out of 429 in Windows and Doors category
Customer service
44 in category
55 in category
Price Affordability
36 in category
65 in category
Product or Service Quality
34 in category
40 in category
Diversity of Products or Services
42 in category
44 in category

Window World and Champion Windows Rating Details

Customer service
1.5
(415 reviews)
1.2
(175 reviews)
Reviewer's quote

Nick, from your Palm Beach office has demonstrated the worst customer service Ive ever had to experience in my life. I have months and months of communication where he either doesnt reply, or promises to get back to you, and never does. I have tried to resolve this with him Directly to no avail...

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...Customer service wont call you back as promised. You're left with a decent product but horrible customer service. Called customer service, gave me the 888 number and said it was a direct line...

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Price Affordability
2.5
(326 reviews)
1.9
(139 reviews)
Reviewer's quote

...The owner did refund the price of the lock. Fast forward to now and I am having a mildew problem with the supposedly doesnt mildew door. The first time I called the guy who was going to look at said it was all good without even seeing the door...

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...Also they have measured one window wrong three times and they still have not put it in I tried to cancel it and they said I would still have to pay full price for it Buyers beware!..

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Product or Service Quality
1.9
(320 reviews)
1.7
(151 reviews)
Reviewer's quote

...The windows are of very good quality and look fantastic. I will recommend Window World to my friends and family. Deb M..

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The estimator came on11/4/2023 for a service. Never got back to us though we called the national and the local office again and again. On 02/23/2024 I called for a refund of the $119 fee...

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Diversity of Products or Services
2.1
(298 reviews)
2
(122 reviews)
Reviewer's quote

For almost a year I have been going back and fourth with this company regarding late products, poor quality of products, no delivery of products now its come to FRAUD. on 9/21/22 they charged my account without my verification or signature for a product that was incorrect 4xs, late by 8 months and...

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Original instal and other services have been fine. Had several service calls over the years which were handled ok but when local office was moved so did service. For one entire year I have been calling to get an appt to bring in door screen for repair...

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Window World and Champion Windows Pros and Cons

Pros
  • Installation crew
  • Price
  • Look of the windows
  • Installers
  • Person that came to measure the door openings
  • Windows
Cons
  • Customer service
  • Never return phone calls
  • Customer service and quality
  • Customer service
  • Customer service is nonexistant
  • Poor management

Window World and Champion Windows Most Positive Reviews

Top rated reviews
5

I met with their representative and was satisfied with the plan to install my new windows. The installers came when...

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5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

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5

The consultation for selecting and ordering my windows was quick and easy. Installation was completed as scheduled....

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5

I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and...

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Window World and Champion Windows Most Critical Reviews

Lowest rated reviews
1

11 weeks ago scott from window world came and gave my husband estimates on new windows. He tricked my husband into...

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1

Champion Window knocked off my liscense plate and it popped off their cab corner molding. No structural damage to...

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1

I placed nearly 5K down in form of check that was cashed 2 days later on vinyl siding job promised to be done by Christm...

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1

Several years ago they installed all new windows and siding. It took over six months with constant changes of crews,...

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Window World and Champion Windows Latest Reviews

Recent published reviews
No votes

We had windows and siding done about 2 years ago. There were a few issues, but they were resolved immediately and with...

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1

I purchased a sunroom in February 2023 and the sunroom was completely in oct 20 . During the process they had a sub...

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2

Nick, from your Palm Beach office has demonstrated the worst customer service Ive ever had to experience in my life. I...

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1

We ordered our windows In Oct 2023 and after writing to the corporate office the next day they had our windows at the...

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