PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Champion Windows and Window World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Champion Windows
Window World

Champion Windows and Window World Overview

Total reviews 378 1011
Company responses 0 16
Issues resolved 5 17

Champion Windows and Window World Consumer Ratings

Rank
58 out of 431 in Windows and Doors category
41 out of 431 in Windows and Doors category
Customer service
55 in category
44 in category
Product or Service Quality
40 in category
34 in category
Price Affordability
65 in category
36 in category
Warranty
32 in category
20 in category

Champion Windows and Window World Rating Details

Customer service
1.2
(175 reviews)
1.5
(415 reviews)
Reviewer's quote

...Customer service wont call you back as promised. You're left with a decent product but horrible customer service. Called customer service, gave me the 888 number and said it was a direct line...

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Nick, from your Palm Beach office has demonstrated the worst customer service Ive ever had to experience in my life. I have months and months of communication where he either doesnt reply, or promises to get back to you, and never does. I have tried to resolve this with him Directly to no avail...

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Product or Service Quality
1.7
(151 reviews)
1.9
(320 reviews)
Reviewer's quote

The estimator came on11/4/2023 for a service. Never got back to us though we called the national and the local office again and again. On 02/23/2024 I called for a refund of the $119 fee...

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...The windows are of very good quality and look fantastic. I will recommend Window World to my friends and family. Deb M..

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Price Affordability
1.9
(139 reviews)
2.5
(326 reviews)
Reviewer's quote

...Also they have measured one window wrong three times and they still have not put it in I tried to cancel it and they said I would still have to pay full price for it Buyers beware!..

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...The owner did refund the price of the lock. Fast forward to now and I am having a mildew problem with the supposedly doesnt mildew door. The first time I called the guy who was going to look at said it was all good without even seeing the door...

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Warranty
1.8
(128 reviews)
2.3
(270 reviews)
Reviewer's quote

After calling many times and getting the run around and needing to call someone else and still nothing, I understand why they give a lifetime warranty , because it will be a lifetime to get what we have already paid for. So after several months we still do not have the window we paid for! Would not...

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The window installation was great and I'm expecting the inspection to go well and any warranty items to be addressed. The issue is I also ordered a sliding glass door and that's where the experience fell apart. 1 - There was a problem with the installation based on incorrect measurements and talk...

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Champion Windows and Window World Pros and Cons

Pros
  • Installers
  • Person that came to measure the door openings
  • Windows
  • Installation crew
  • Price
  • Look of the windows
Cons
  • Customer service
  • Customer service is nonexistant
  • Poor management
  • Customer service
  • Never return phone calls
  • Customer service and quality

Champion Windows and Window World Most Positive Reviews

Top rated reviews
5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

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5

I met with their representative and was satisfied with the plan to install my new windows. The installers came when...

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5

I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and...

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5

The consultation for selecting and ordering my windows was quick and easy. Installation was completed as scheduled....

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Champion Windows and Window World Most Critical Reviews

Lowest rated reviews
1

Champion Window knocked off my liscense plate and it popped off their cab corner molding. No structural damage to...

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1

11 weeks ago scott from window world came and gave my husband estimates on new windows. He tricked my husband into...

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1

Several years ago they installed all new windows and siding. It took over six months with constant changes of crews,...

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1

I placed nearly 5K down in form of check that was cashed 2 days later on vinyl siding job promised to be done by Christm...

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Champion Windows and Window World Latest Reviews

Recent published reviews
1

I purchased a sunroom in February 2023 and the sunroom was completely in oct 20 . During the process they had a sub...

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No votes

I have called customer service and havent been able to get a person on the line I keep getting redirected. My former...

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1

We ordered our windows In Oct 2023 and after writing to the corporate office the next day they had our windows at the...

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No votes

We had windows and siding done about 2 years ago. There were a few issues, but they were resolved immediately and with...

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