PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clayton Homes and Champion Home Builders as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clayton Homes
Champion Home Builders

Clayton Homes and Champion Home Builders Overview

Total reviews
567
21
Company responses
0
0
Issues resolved
4
0

Clayton Homes was first mentioned on PissedConsumer on Apr 9, 2008 and since then this brand received 567 reviews. It is 546 reviews more than Champion Home Builders received since Mar 1, 2015.

Clayton Homes and Champion Home Builders Consumer Ratings

Rank
339 out of 2726 in Construction and Repair category
423 out of 2726 in Construction and Repair category
Customer service
241 in category
679 in category
Reliability
218 in category
575 in category
Product or Service Quality
257 in category
597 in category

According to consumer ratings and reviews, Clayton Homes ranks 84 points higher in the Construction and Repair category than Champion Home Builders. People gave Clayton Homes 1.3 stars for Customer service criterion in Construction and Repair category and it is 472 points higher than the worst rated brand in this category. At the same time, Champion Home Builders was rated 1 stars for Customer service criterion in this category and it is 34 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Clayton Homes has a higher rating than Champion Home Builders. Regarding Product or Service Quality criterion, consumers gave Clayton Homes 1.2 stars and it is 64% greater than other in category. Champion Home Builders however was rated 1 stars and it is 84% worse than other in category.

Clayton Homes and Champion Home Builders Rating Details

Customer service
1.3 (191 reviews)
1 (11 reviews)
Reviewer's quote

...From what Crest Headquarters customer service told me last month, "What do you want us to do, it's 12 years old". So, why does our government allow 30-year mortgage's on a house the manufacture does care how long it lasts? I bought a car in 2004. It is still running with over 250,000 miles...

PissedConsumer1698470

...So poor construction, sub standard materials and horrible repairs and customer service..

Denise L
Reliability
1.2 (182 reviews)
1 (11 reviews)
Reviewer's quote

Ive started a petition please sign. It may help, it couldnt hurt. Sharing and donations are not necessary. Ive complained about this house for 6yrs. They have promised to fix it for 6 yrs and 3 managers. Still nothing. The other morning we were awoken to all the fire alarms going off. Turns out...

Brenda B

Purchased a champion home in Albuquerque NM, and it was setup on private property in Colorado. Nothing but issues from day one!Issues: some windows did not open; roofing was blowing off the roof; water pouring inside the house from the bathroom fan; carpet, a joke, looks like it was sitting...

Jeanie
Product or Service Quality
1.2 (176 reviews)
1 (11 reviews)
Reviewer's quote

The AC never worked properly and needed service every year. We lost the ability to live in the home in January 2019 because of a fire in the family room near that fireplace. The house did not completely burn to the ground, but the fire went through all the electrical wiring in the house and ruined...

Valiant

...Have already had to have service on the *** washer twice (brand new, used successfully 3 times)..

PissedConsumer1686366

Clayton Homes and Champion Home Builders Pros and Cons

Pros
  • Design of home
  • Floor plans of homes on clayton sales lots
  • Sales staff
  • Pretty
Cons
  • Bad manufacturing
  • Poor services
  • Cheaply made
  • Very bad customer service
  • Totally dishonest
  • Quality

Clayton Homes and Champion Home Builders Most Positive Reviews

Top rated reviews
5

Our original home burned down in April. We went to several house dealers. We have a larger home now with more space, a 1...

No votes

Clayton Homes and Champion Home Builders Most Critical Reviews

Lowest rated reviews
1

We purchased a home from Clayton Homes in Spencer WV.
The home was delivered and I went out there to connect the electri...

1

I bought mine back in 2010 and have had issues ever since. There was no insulation around window frames and door...

Clayton Homes and Champion Home Builders Latest Reviews

Recent published reviews

Disabled sister been attempting to pay cash for a home and the salesman, Tony has been the most horrible person we have...

Read all 567 reviews
1

Purchased a champion home in Albuquerque NM, and it was setup on private property in Colorado. Nothing but issues from d...

Read all 21 reviews

Clayton Homes and Champion Home Builders Products and Services

Most reviewed product and services
  • Clayton Homes Mobile Home (155 reviews)
  • Clayton Homes House Construction (78 reviews)
  • Clayton Homes Customer Care (36 reviews)
  • Champion Home Builders House Construction (11 reviews)
  • Champion Home Builders Mobile Home (2 reviews)