PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ceva Logistics and UPS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ceva Logistics
UPS

Ceva Logistics and UPS Overview

Total reviews
296
5651
Company responses
0
0
Issues resolved
0
27

UPS was first mentioned on PissedConsumer on Apr 5, 2007 and since then this brand received 5651 reviews. It is 5355 reviews more than Ceva Logistics received since Jun 30, 2008.

Ceva Logistics and UPS Consumer Ratings

Rank
183 out of 1508 in Transportation and Logistics category
153 out of 1508 in Transportation and Logistics category
Customer service
117 in category
No votes
Tracking Tool
101 in category
No votes
Turnaround Time
118 in category
No votes

According to consumer ratings and reviews, UPS ranks 30 points higher in the Transportation and Logistics category than Ceva Logistics. People gave Ceva Logistics 1.3 stars for Customer service criterion in Transportation and Logistics category and it is 267 points higher than the worst rated brand in this category. Regarding Turnaround Time criterion, consumers gave Ceva Logistics 1.2 stars and it is 69% greater than other in category.

Ceva Logistics and UPS Rating Details

Customer service
1.3 (143 reviews)
No votes
Reviewer's quote

...rude customer service..

PissedConsumer1725686

... can the picture (which had sentimental value) and the book be ruined to the point of deciding to just through it away? I have spoken with the store, Canadian customer service and the American customer service with all telling me to contact each other. I accept that the package could have been packed better, though I cannot accept that the contents were simply discarded. I valued the contents at $200...

Shalanda
Tracking Tool
1.4 (113 reviews)
No votes
Reviewer's quote

...THEIR TRACKING IS FOR THE MOST PART NON EXISTENT AND YOU GET THE RUN AROUND WHEN YOU TRY TO CONTACT THEM..

JEFF O

...Rge obkine tracking tool said before 3 pm. I called customer service at 330 to see why my package had not arrived yet. A very rude lady told me that the tool did not say that, that i was lying...

PissedConsumer1015658
Turnaround Time
1.2 (108 reviews)
No votes
Reviewer's quote

...I wound up having to use a half day of PTO and there wasn’t a text, call or email to notify me of not one but several delays with a half a day of additional wait time in which each instance of communication was because I reached out. Absolutely zero proactive business practices..

PissedConsumer1729592

...This added 3 to 4 extra days to the shipping time. How can the UPS Denver location be so consistently stupid?..

Wassim

Ceva Logistics and UPS Pros and Cons

Pros
  • Fast delivery and great service
  • Someone called and arranged for me to pick up my items
  • On time delivery
  • Tracking tool
  • Tracking our packages
  • Its just this order i am very upset with ups about
Cons
  • Poor customer service
  • Windows delivery
  • Lies and more lies
  • Poor customer service
  • Delivery
  • Customer service agent

Ceva Logistics and UPS Most Positive Reviews

Top rated reviews
5

The CEVA home delivery service deserves an A+ rating. They were fast, professional, courteous, and delivered my new...

5

The tracking number of my parcel was shown that the delivery date is yesterday, so I scheduled to work from home and sta...

Ceva Logistics and UPS Most Critical Reviews

Lowest rated reviews
1

The item was scheduled to arrive on Oct 1, but no one showed up. I called Ceva and agent cnsgnee told the that they wou...

1

my pack was picked up from warehouse on 26th August from UPS and to date 1st Sept has not been delivered. I have paid...

Ceva Logistics and UPS Latest Reviews

Recent published reviews
1

My order was in a Costco distribution near my house in suburban Chicago. It was shipped to a CEVA facility near O'Hare a...

Read all 296 reviews
1.5

I placed an order on Amazon website on 01/15/2020. As a Prime member, my package was to be delivered within 2 days (Fri...

Read all 5651 reviews

Ceva Logistics and UPS Products and Services

Most reviewed product and services
  • Ceva Logistics Delivery Service (160 reviews)
  • Ceva Logistics Home Delivery Service (33 reviews)
  • Ceva Logistics Customer Care (18 reviews)
  • Ups Delivery Service (1863 reviews)
  • Ups Customer Care (263 reviews)
  • Ups Vehicle Driver (183 reviews)