PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ceva Logistics and DHL as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ceva Logistics
DHL

Ceva Logistics and DHL Overview

Total reviews 316 844
Company responses 0 0
Issues resolved 0 6

Ceva Logistics and DHL Consumer Ratings

Rank
207 out of 1060 in Transportation and Logistics category
204 out of 1060 in Transportation and Logistics category
Customer service
No votes
146 in category
Tracking Tool
No votes
96 in category
Turnaround Time
No votes
124 in category
Product or Service Quality
No votes
134 in category

Ceva Logistics and DHL Rating Details

Customer service
No votes
1.2 (234 reviews)
Reviewer's quote

Just called customer service and they said they attempted my delivery but was unsuccessful but i was home all day today and no one came to my apartment let alone my apartment door..

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I call customer service to be told they have no idea when its going to be delivery today or maybe tomorrow. They could not give me no information only that it was out for delivery. They could not even tell me that if the item was still going to be delivered or until what time I should imagine it...

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Tracking Tool
No votes
1.6 (169 reviews)
Reviewer's quote

...When I finally reached someone they said they had no record of my order despite me having a receipt, charge on my card and tracking number. They offered no further assistance and told me I was not the only customer looking for their order..

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...to stealing goods while writing them off? I want some answers I purchased a long skateboard of EBAY payed $300 to get delivered to Australia here is the tracking result , It says DELETED ? WHy eBay Send tracking #ESUS23072429 Sep 1, 2020 3:21pm DELETED [RETURNED TO CUSTOMER] Compton Aug 27, 2020 9:43am PROCESSED Compton Aug 27, 2020 6:31am PACKAGE RECEIVED AT DHL ECOMMERCE...

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Turnaround Time
No votes
1.3 (172 reviews)
Reviewer's quote

It is impossible to talk to a person at the company! My delivery failed to arrive according to the scheduled delivery time even though I stayed home all day waiting. Nothing. Tried to call...

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...About a week this time, so here I am again. Called off work, at home waiting for the package. No package again...

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Product or Service Quality
No votes
1.3 (170 reviews)
Reviewer's quote

30 am speak to Arleigh who absolute appauling and let's me know he is not customer service. I've got no way of getting around and he tells me "not our problem". I asked to speak to another Warranty member who emails telling me I had been advised of the damage to the car via email (which I was told...

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...Im honestly not happy with the service..

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Ceva Logistics and DHL Pros and Cons

Pros
  • On time delivery
  • Fast delivery and great service
  • When they left
  • Never again
  • Disgraceful
  • Lie to cunsumer
Cons
  • Poor customer service
  • Lies and more lies
  • Windows delivery
  • Customer service
  • Service
  • Slow shipping

Ceva Logistics and DHL Most Positive Reviews

Top rated reviews
5

The CEVA home delivery service deserves an A+ rating. They were fast, professional, courteous, and delivered my new...

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5

Hi everyone! I just would like to share my wonderful exp with DHL SOHAR Oman. THANK YOU wouldn't be enough. This...

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5

I AM RETIRED FROM THE TRUCKING INDUSTRY, SO I KNOW A LITTLE BIT ABOUT IT AND I MUST SAY SO FAR THE SERVICE HAS BEEN ...

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5

What I think a lot of people misunderstand about DHL is there are separate DHL divisions. If your package is being...

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Ceva Logistics and DHL Most Critical Reviews

Lowest rated reviews
1

The item was scheduled to arrive on Oct 1, but no one showed up. I called Ceva and agent cnsgnee told the that they wou...

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1

I SENT MY SHIPMENT FROM CANADA TO FRANCE MORE THAN A WEEK IN ADVANCE - PAID FOR PRIORITY SHIPMENT. IT ARRIVES FRIDAY,...

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1

An angry delivery guy (his first day on the job and should be his last) refused to "touch" my mattress and box springs...

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1

My order was wrongly sent to ANOTHER COUNTRY! 10 days since I ordered the package and it is still not here! At the first...

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Ceva Logistics and DHL Latest Reviews

Recent published reviews
1

I have NEVER had a freight company not answer their phone and eventually cut off my call after it rings so many tomes....

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1

I have been waiting for many weeks for a parcel to arrive in France from America, I realise there is a problem due to...

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1.4

Just called customer service and they said they attempted my delivery but was unsuccessful but i was home all day today...

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1

Does DHL compton have issues with not replying to enquiries and being complicit to stealing goods while writing them off...

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Ceva Logistics and DHL Products and Services

Most reviewed product and services
  • Ceva Logistics Delivery Service (167 reviews)
  • Ceva Logistics Home Delivery Service (33 reviews)
  • Ceva Logistics Customer Care (18 reviews)
  • Dhl Delivery Service (349 reviews)
  • Dhl Shipping Service (75 reviews)
  • Dhl Express Delivery Service (35 reviews)