PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ceva Logistics and DHL as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ceva Logistics
DHL

Ceva Logistics and DHL Overview

Total reviews
292
814
Company responses
0
0
Issues resolved
0
5

DHL was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 814 reviews. It is 522 reviews more than Ceva Logistics received since Jun 30, 2008.

Ceva Logistics and DHL Consumer Ratings

Rank
187 out of 1689 in Transportation and Logistics category
183 out of 1689 in Transportation and Logistics category
Customer service
121 in category
134 in category
Tracking Tool
101 in category
87 in category
Turnaround Time
122 in category
116 in category

According to consumer ratings and reviews, DHL ranks 4 points higher in the Transportation and Logistics category than Ceva Logistics. People gave Ceva Logistics 1.3 stars for Customer service criterion in Transportation and Logistics category and it is 261 points higher than the worst rated brand in this category. At the same time, DHL was rated 1.2 stars for Customer service criterion in this category and it is 248 points higher than the worst rated brand in this category. If we look at Tracking Tool criterion, than we see that DHL has a higher rating than Ceva Logistics. Regarding Turnaround Time criterion, consumers gave Ceva Logistics 1.2 stars and it is 68% greater than other in category. DHL however was rated 1.2 stars and it is 70% greater than other in category.

Ceva Logistics and DHL Rating Details

Customer service
1.3 (140 reviews)
1.2 (222 reviews)
Reviewer's quote

I ordered a TV from Costco Online. Even though I entered my address, the shipping address defaulted to an old address Costco had in their system. I immediately called Costco and had them change the address and notify the delivery company, Ceva Logistics / Eagle1. Costco sent me an email saying it...

Desi

Really? At 10pm we called again and after the customer support guy was with tied hands we asked for a supervisor which spoke with me and guaranteed 2 things: 1. The package will be scheduled for early delivery (after wasting 2 days waiting at home i have to go to the hospital on the 3rd and...

Boryana B
Tracking Tool
1.4 (111 reviews)
1.6 (158 reviews)
Reviewer's quote

I had been chatting and emailing with CEVA customer service since 1 PM trying to find out about my delivery, then, when the CEVA tracking site showed my deliver as completed at 1:54 PM and there had still been no delivery, I called customer service. I spent a long time on hold only to learn that...

Louis D

I entered my DHL tracking number from eBay tracking page. All I get is to re-check my tracking number. I have tried DHL and DHL Express...

Jim A
Turnaround Time
1.2 (105 reviews)
1.2 (161 reviews)
Reviewer's quote

I am a retailer. I ordered over $6 grand worth of specialty shades that arrived very late and the boxes where destroyed. Needless to say, the entire shipment was rejected and a new order had to be placed. Now I'm awaiting the second delivery. Promised delivery dates come and go after waiting...

PissedConsumer796840

It's been over a month and they couldn't deliver a parcel. They charge for the home delivery but always force customer to pick up from the branch by delaying the delivery. I had a worst experience ever with DHL. I must have called their customer care more than 20 times. They are trained to...

PissedConsumer1160506

Ceva Logistics and DHL Pros and Cons

Pros
  • Fast delivery and great service
  • Someone called and arranged for me to pick up my items
  • On time delivery
  • Never again
  • Lie to cunsumer
  • False
Cons
  • Poor customer service
  • Windows delivery
  • Lies and more lies
  • Customer service
  • Service
  • Slow shipping

Ceva Logistics and DHL Most Positive Reviews

Top rated reviews
5

The CEVA home delivery service deserves an A+ rating. They were fast, professional, courteous, and delivered my new...

5

Hi everyone! I just would like to share my wonderful exp with DHL SOHAR Oman. THANK YOU wouldn't be enough. This...

Ceva Logistics and DHL Most Critical Reviews

Lowest rated reviews
1

The item was scheduled to arrive on Oct 1, but no one showed up. I called Ceva and agent cnsgnee told the that they wou...

1

I SENT MY SHIPMENT FROM CANADA TO FRANCE MORE THAN A WEEK IN ADVANCE - PAID FOR PRIORITY SHIPMENT. IT ARRIVES FRIDAY,...

Ceva Logistics and DHL Latest Reviews

Recent published reviews
1

I scheduled an order for delivery on December 6th for a December 11th appointment between the hours of 9:00am and...

Read all 292 reviews
1

I recently moved to US and my mother send me a gift for my birthday using DHL services on 5th December, as the company i...

Read all 814 reviews

Ceva Logistics and DHL Products and Services

Most reviewed product and services
  • Ceva Logistics Delivery Service (157 reviews)
  • Ceva Logistics Home Delivery Service (33 reviews)
  • Ceva Logistics Customer Care (18 reviews)
  • Dhl Delivery Service (339 reviews)
  • Dhl Shipping Service (71 reviews)
  • Dhl Customer Care (34 reviews)