PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dannie Gilder Horse Transportation and Ceva Logistics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dannie Gilder Horse Transportation
Ceva Logistics

Dannie Gilder Horse Transportation and Ceva Logistics Overview

Total reviews
58
307
Company responses
0
0
Issues resolved
0
0

Dannie Gilder Horse Transportation and Ceva Logistics Consumer Ratings

Rank
87 out of 1036 in Transportation and Logistics category
196 out of 1036 in Transportation and Logistics category
Customer service
75 in category
123 in category
Product or Service Quality
88 in category
129 in category
Turnaround Time
51 in category
134 in category
Exchange, Refund and Cancellation Policy
94 in category
109 in category

Dannie Gilder Horse Transportation and Ceva Logistics Rating Details

Customer service
1.9 (23 reviews)
1.3 (152 reviews)
Reviewer's quote

...The quoted dates for transport passed and I asked to cancel the service and receive a refund. Although Dannie Gilder Horse Transport agreed to the refund, I did not receive one. I submitted a complaint with the Better Business Bureau and they contacted Dannie Gilder Horse Transport...

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I tried numerous times to reach out to customer service only to be put on hold for 5-10 mins then disconnected. When I finally reached someone they said they had no record of my order despite me having a receipt, charge on my card and tracking number. They offered no further assistance and told me...

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Product or Service Quality
1.6 (19 reviews)
1.3 (107 reviews)
Reviewer's quote

00 for shipping – 2 sick horses, vet bills, quarantined barn = priceless! And a seller who does not care how her product arrives to the end customer. They should all be ashamed. Very, very bad business practices and inhumane I was asked to not call or text anymore that horse are subject to...

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30 am speak to Arleigh who absolute appauling and let's me know he is not customer service. I've got no way of getting around and he tells me "not our problem". I asked to speak to another Warranty member who emails telling me I had been advised of the damage to the car via email (which I was told...

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Turnaround Time
2.1 (17 reviews)
1.2 (113 reviews)
Reviewer's quote

...The horses won’t be marketable for months to come even or not at all time will tell. Danny has hauled for me in the past and did a good job but these horses are damaged and he won’t offer any help. I checked on his DOT numbers and he has no insurance so he is hauling illegally...

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...I wound up having to use a half day of PTO and there wasn’t a text, call or email to notify me of not one but several delays with a half a day of additional wait time in which each instance of communication was because I reached out. Absolutely zero proactive business practices..

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Exchange, Refund and Cancellation Policy
1.4 (17 reviews)
1.3 (68 reviews)
Reviewer's quote

...I politely asked for a refund of $30 to pay for the stolen/misplaced bag of grain, both via text and via email after the filly had arrived, and nothing. No apology, no acknowledgement of the mishap, no refund, nothing. Very disappointed and would not recommend anyone do business with this company...

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I had an exchange scheduled to deliver a new sofa frame and pickup the damaged one originally scheduled for 12/31/18 between 9 AM and 1 PM. I got a call on the 31st from CEVA Logistics at 1:43 PM letting me know that the delivery was not going to happen and needed to be re-scheduled. So, I missed a...

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Dannie Gilder Horse Transportation and Ceva Logistics Pros and Cons

Pros
  • Price
  • Horses well cared for
  • Communication
  • On time delivery
  • Fast delivery and great service
  • When they left
Cons
  • Does not take care of horse
  • Terrible quality
  • Terrible communication
  • Poor customer service
  • Lies and more lies
  • Windows delivery

Dannie Gilder Horse Transportation and Ceva Logistics Most Positive Reviews

Top rated reviews
5

I have used Dannie for years now and hauled all of my horses across country and he's wonderful. Horses are always fed...

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5

The CEVA home delivery service deserves an A+ rating. They were fast, professional, courteous, and delivered my new...

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5

I have trusted Dannie for many years with the transporting of my horses - all over the country. They are always efficie...

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5

I AM RETIRED FROM THE TRUCKING INDUSTRY, SO I KNOW A LITTLE BIT ABOUT IT AND I MUST SAY SO FAR THE SERVICE HAS BEEN ...

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Dannie Gilder Horse Transportation and Ceva Logistics Most Critical Reviews

Lowest rated reviews
1

Gilder Transport/ Danny Gilder / www.dustygilder.com – shipping horses w/o CVI or Coggins required paperwork. Dirty old...

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1

The item was scheduled to arrive on Oct 1, but no one showed up. I called Ceva and agent cnsgnee told the that they wou...

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1

After my initial phone conversation with Danny Gilder, in which I told him the location where my horse was to be picked...

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1

An angry delivery guy (his first day on the job and should be his last) refused to "touch" my mattress and box springs...

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Dannie Gilder Horse Transportation and Ceva Logistics Latest Reviews

Recent published reviews
1

On 7/18/2019, I contacted Dannie Gilder Horse Transport to ship my new horse from Michigan to Maryland. He provided a qu...

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1

My delivery was scheduled for July 10th between 8 and 2pm. I called their Grand Rapids office for an explanation. I call...

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1.1

DO NOT USE THIS TRANSPORT! Danie Glider is a fraud. I paid him $800 last week to transport my filly to me. He told me...

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1

My scheduled delivery never arrived. I tried numerous times to reach out to customer service only to be put on hold for...

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Dannie Gilder Horse Transportation and Ceva Logistics Products and Services

Most reviewed product and services
  • Dannie Gilder Horse Transportation Horse Transportation Service (26 reviews)
  • Dannie Gilder Horse Transportation Transportation Service (16 reviews)
  • Dannie Gilder Horse Transportation Vehicle Driver (2 reviews)
  • Ceva Logistics Delivery Service (166 reviews)
  • Ceva Logistics Home Delivery Service (33 reviews)
  • Ceva Logistics Customer Care (18 reviews)