PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cetergy Check Services and Money Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cetergy Check Services
Money Network

Cetergy Check Services and Money Network Overview

Total reviews
3
1062
Company responses
0
0
Issues resolved
0
7

Money Network was first mentioned on PissedConsumer on Jul 7, 2011 and since then this brand received 1062 reviews. It is 1059 reviews more than Cetergy Check Services received since Aug 17, 2010.

Cetergy Check Services and Money Network Consumer Ratings

Rank
328 out of 2599 in Financial Services category
332 out of 2599 in Financial Services category
Privacy and Data Security
273 in category
193 in category
Reliability
279 in category
212 in category
Customer service
340 in category
249 in category

According to consumer ratings and reviews, Cetergy Check Services ranks 4 points higher in the Financial Services category than Money Network. People gave Cetergy Check Services 1 stars for Privacy and Data Security criterion in Financial Services category and it is 128 points higher than the worst rated brand in this category. At the same time, Money Network was rated 1.5 stars for Privacy and Data Security criterion in this category and it is 208 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Money Network has a higher rating than Cetergy Check Services. Regarding Customer service criterion, consumers gave Cetergy Check Services 1 stars and it is 85% worse than other in category. Money Network however was rated 1.2 stars and it is 62% worse than other in category.

Cetergy Check Services and Money Network Rating Details

Privacy and Data Security
1 (2 reviews)
1.5 (449 reviews)
Reviewer's quote

Certegy Check Services Company Issue/Complaint – May 30, 2018On December 16, 2017 I wrote a check at Macys Department Store for $15.90. Macys kept the check to collect their payment via the bank but they also put the check through electronically so that my bank account was accessed twice for this...

Anna M

...pp when do me and told me it was invalid so I called so they were like oh well your account it is open but you have to send in your ID and your Social Security through fax and I respond I don’t have my Social Security but I do have my ID And I also said I don’t have a fax machine so they sent me this email which did not seem legit for anybody’s company saying OK will you can send in your state ID and a paystub since you don’t have your Social Security or something with your address on it and I was like OK is it for sure if I sent it in now will it be processed so I can get my check because I have had multiple issues with you guys in the last month due to my money not being on my card and goes I will you can call In two business days or we could check up on it so after this point you know after 3 times of my money not being on my card I was like OK can I you just cancel the account altogether so she gave me the go around while and I also said I don’t have a fax machine so they sent me this email which did not seem legit for anybody’s company saying OK will you can send in your state ID and a paystub since you don’t have your Social Security or something with your address on it and I was like OK is it for sure if I sent it in now will it ...

PissedConsumer1600637
Reliability
1 (2 reviews)
1.2 (480 reviews)
Reviewer's quote

Basically went cashed my check followed there steps to become a member and did that twice because the first time i did they didnt return my check so i called there number and even gave them the terminal id number they told me to repeat the same steps and call back in three minutes so i did and they...

PissedConsumer958322

Giving the run around about my card delivery

Matteo
Customer service
1 (1 review)
1.2 (557 reviews)
Reviewer's quote

No items

Horrible customer service the supervisors Are very rude they give you the run around They give wrong information Very slow to respond about card delivery Play games on the phone about your account..

Matteo

Cetergy Check Services and Money Network Pros and Cons

Pros
No votes
  • No pros all cons
  • Sad very sad
  • No pros
Cons
  • How long it takes for them to resolve an issue
  • Terrible customer service
  • No stars money network sucks
  • Your company as a whole

Cetergy Check Services and Money Network Most Positive Reviews

Top rated reviews
No votes
5

Been using this service for acouple years never had a problem with it

Cetergy Check Services and Money Network Most Critical Reviews

Lowest rated reviews
1

Basically went cashed my check followed there steps to become a member and did that twice because the first time i did...

1

I have been waiting 3 weeks for my card, then i ran out of checks and was told there is nothing they can do for me when...

Cetergy Check Services and Money Network Latest Reviews

Recent published reviews
1.6

Certegy Check Services Company Issue/Complaint – May 30, 2018
On December 16, 2017 I wrote a check at Macys Department St...

Read all 3 reviews
1

You be on hold for ever and then they hang up after 30 minutes don't call back and don't even explain what's going on...

Read all 1062 reviews

Cetergy Check Services and Money Network Products and Services

Most reviewed product and services
  • Cetergy Check Services Check Cashing (2 reviews)
  • Money Network Account (268 reviews)
  • Money Network Customer Care (165 reviews)
  • Money Network Prepaid Card (82 reviews)