PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Telecheck and Certegy Check Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Telecheck
Certegy Check Services

Telecheck and Certegy Check Services Overview

Total reviews 492 249
Company responses 0 0
Issues resolved 0 0

Telecheck and Certegy Check Services Consumer Ratings

Rank
452 out of 1883 in Financial Services category
430 out of 1883 in Financial Services category
Customer service
297 in category
296 in category
Product or Service Quality
287 in category
280 in category
Reliability
255 in category
245 in category
Website
365 in category
363 in category

Telecheck and Certegy Check Services Rating Details

Customer service
1.1 (76 reviews)
1.1 (65 reviews)
Reviewer's quote

...Customer service at this company is non-existent. And when you do get through to someone, it's very hard to understand them. But the reasons they give for not clearing the checks are ludicrous...

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...Following day I called the customer service number and I can't get a person on the phone to assist me. Even when I followed the prompts the IVR just said that my ID doesn't match their file but gave no instruction on how to correct the issue. Very poor customer service..

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Product or Service Quality
1.1 (65 reviews)
1.1 (57 reviews)
Reviewer's quote

poor service, not friendly and a phone # that no one will pick up BAD CO TR 281910..

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Your service cost me a lot of time, gas, & money because it wouldn't cash the check so that I couldn't put it on my card & pay my bill. This service that you think you provide doesn't provide anything but lost. I have another check today from the same company that I am going to try to cash...

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Reliability
1 (61 reviews)
1.1 (55 reviews)
Reviewer's quote

The Agent I HADD unfortunately Had pick up my call first began ARGUING WITH ME . She was the only person in the argument I could see the outcome of wasting almost 30 minutes on HOLD FOR THISS *** then IM NO LONGER PAYING ATTENTION JUST BEING POLITE ENOUGH TO WAIT FOR HER TO TAKE A BREATH SO I CAN...

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I have cashed a check before from this company with no trouble, why this check why now what is the trouble and auto mated system does not any information what it is or how to fix whatever this issue is.

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Website
1.1 (49 reviews)
1.1 (55 reviews)
Reviewer's quote

The day these rats go out of business, will be a good day indeed!

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...Now I go on the website and still doesn’t give me enough information. You should be able to talk to someone !!! And not have to write a letter or put your information in and still don’t know anything!! One pissed off parent !!!..

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Telecheck and Certegy Check Services Pros and Cons

Pros
  • Aggravating
  • Upsitting
  • Embarrasing
  • Cant find one
  • Protection
Cons
  • Lack of expedient recourse for declined check
  • Worthless customer service
  • Unknowledgable staff unwillingness to resolve issue
  • Customer service is a joke
  • Would not talk to me
  • No customer service available

Telecheck and Certegy Check Services Most Positive Reviews

Top rated reviews
4.5

I went to my local grocery store and brought 200,00 worth of groceries. I am a frequent shopper and usually charge that...

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5

I have not cashed a personal check or Payroll check in over 15 years. The First check i cashed was a payroll check under...

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No votes
3.6

I had 10,000 dollars and i got denied and embarrassed

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Telecheck and Certegy Check Services Most Critical Reviews

Lowest rated reviews
1

I had called this so called Telecheck company who processes check for merchants and stores all across the United States...

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1

Letter to Wescom Credit Union: I have a cashier's check I received from my sister in California. It is written on the...

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1

Had a service company visit my house. Said they would accept a check over the phone. When they finished the guy won'...

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1

I went to walmart to cash my first check i ever made i do not have a bank account but you can cash checks without bank a...

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Telecheck and Certegy Check Services Latest Reviews

Recent published reviews
1

The Agent I HADD unfortunately Had pick up my call first began ARGUING WITH ME . She was the only person in the argument...

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No votes

you provide a terrible service and wish you didn't exist

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No votes

My id # was being used and mixed up on another account and it has now interfered in my ability to write a check.

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No votes

there is money in my account and u refused my check and when I call I can get no info on it nor can I talk to any1 and...

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Telecheck and Certegy Check Services Products and Services

Most reviewed product and services
  • Telecheck Check Payment Processing Service (34 reviews)
  • Telecheck Check Cashing (16 reviews)
  • Telecheck Check (8 reviews)
  • Certegy Check Services Check Cashing (42 reviews)
  • Certegy Check Services Customer Care (18 reviews)
  • Certegy Check Services Cashing (4 reviews)