PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Telecheck and Certegy Check Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Telecheck
Certegy Check Services

Telecheck and Certegy Check Services Overview

Total reviews
486
220
Company responses
0
0
Issues resolved
0
0

Telecheck was first mentioned on PissedConsumer on Mar 30, 2008 and since then this brand received 486 reviews. It is 266 reviews more than Certegy Check Services received since Dec 27, 2007.

Telecheck and Certegy Check Services Consumer Ratings

Rank
402 out of 2601 in Financial Services category
379 out of 2601 in Financial Services category
Customer service
265 in category
259 in category
Product or Service Quality
254 in category
239 in category
Staff
257 in category
268 in category

According to consumer ratings and reviews, Certegy Check Services ranks 23 points higher in the Financial Services category than Telecheck. People gave Telecheck 1.1 stars for Customer service criterion in Financial Services category and it is 383 points higher than the worst rated brand in this category. At the same time, Certegy Check Services was rated 1.1 stars for Customer service criterion in this category and it is 389 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Certegy Check Services has a higher rating than Telecheck. Regarding Staff criterion, consumers gave Telecheck 1.2 stars and it is 60% greater than other in category. Certegy Check Services however was rated 1.1 stars and it is 59% greater than other in category.

Telecheck and Certegy Check Services Rating Details

Customer service
1.1 (75 reviews)
1.1 (54 reviews)
Reviewer's quote

...odd that I have had the account for 20 years and have written over 2200 checks against that account, probably 90% locally, and these people you place your customer care with have never heard of me or seen my checks before. This leads me to believe that Rite Aid is not the Corporation in control of their “customer care”, but it...

Clifford E

Dealing with this company (Certegy) is the most exasperating experience I have had in recent memory!! Their automated answering system continually puts you back into their "loop", routing you to the main menu, and refuses to let you talk to a human being. It takes 20 minutes, minimum, of begging to...

PissedConsumer1661773
Product or Service Quality
1.1 (64 reviews)
1.2 (46 reviews)
Reviewer's quote

I have always used my debit card at Wal-Mart . Today I went there and my purchase amount was $13.45. I discovered that I didn't have my debit card but I did have a check. My check was declined because of a charge off that I had 3 years ago from a totally different bank. I was unaware of this and it...

PissedConsumer1354695

I wanted to actually talk to someone not an automated service . My daughter is 16 years old and was trying to cash her first check and so we went to Kroger and it was declined...

Jenicka
Staff
1.2 (60 reviews)
1.1 (42 reviews)
Reviewer's quote

The day these rats go out of business, will be a good day indeed!

PissedConsumer1689415

I use this account often and have not had an overdraft for the entire time I had it - 9+ years. Everyone else is fine with the checks, but one was declined at the local Dollar General where I have shopped and used these checks ever since they opened. There is absolutely no reason for the check to...

Jane S

Telecheck and Certegy Check Services Pros and Cons

Pros
  • Aggravating
  • Upsitting
  • Frustrating
  • Protection
Cons
  • Lack of expedient recourse for declined check
  • Worthless customer service
  • Unknowledgable staff unwillingness to resolve issue
  • Customer service is a joke
  • Would not talk to me
  • No customer service available

Telecheck and Certegy Check Services Most Positive Reviews

Top rated reviews
4.7

I went to my local grocery store and brought 200,00 worth of groceries. I am a frequent shopper and usually charge that...

5

I have not cashed a personal check or Payroll check in over 15 years. The First check i cashed was a payroll check under...

Telecheck and Certegy Check Services Most Critical Reviews

Lowest rated reviews
1

I had called this so called Telecheck company who processes check for merchants and stores all across the United States...

1

Letter to Wescom Credit Union: I have a cashier's check I received from my sister in California. It is written on the...

Telecheck and Certegy Check Services Latest Reviews

Recent published reviews

I have tried to talk to a realmperson to no avail. I have always wrote checks and now i cant for. I apparent reason...

Read all 486 reviews
1

I attempted ro cash a payroll check at king soopers, was denied, no reason given. I am sick and tired of big companies...

Read all 220 reviews

Telecheck and Certegy Check Services Products and Services

Most reviewed product and services
  • Telecheck Check Payment Processing Service (34 reviews)
  • Telecheck Check Cashing (16 reviews)
  • Telecheck Check (8 reviews)
  • Certegy Check Services Check Cashing (35 reviews)
  • Certegy Check Services Customer Care (14 reviews)
  • Certegy Check Services Cashing (5 reviews)