PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CertaPro and Five Star Painting as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CertaPro
Five Star Painting

CertaPro and Five Star Painting Overview

Total reviews
60
78
Company responses
0
0
Issues resolved
0
1

CertaPro and Five Star Painting Consumer Ratings

Rank
15 out of 114 in Painting And Wallpapering category
9 out of 114 in Painting And Wallpapering category
Customer service
8 in category
7 in category
Value for money
8 in category
7 in category
Product or Service Quality
7 in category
8 in category
Price Affordability
15 in category
10 in category

CertaPro and Five Star Painting Rating Details

Customer service
1.4 (31 reviews)
1.5 (40 reviews)
Reviewer's quote

...well, I didn't have it then, you just sent it to me, you're going to quibble over a couple weeks? Once again, good work, courteous painter, horrible customer service from the company...

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...Relating to customer service, Five Star went above and beyond a paint job. I procured advice that proved to be timely and efficient regarding aesthetics and value. Richard is concerned with the well-being of his customers...

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Value for money
1.6 (25 reviews)
1.6 (36 reviews)
Reviewer's quote

...They required multiple "safety stand downs" and meetings which cost us way too much time and money. They usually didn't come when promised and would show up on random weekend afternoons. I could elaborate forever...

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Jermie England has taken money from hundreds if not thousands of people and him and his wife Eileen England, have both filed chapter 13 and chapter 7 bankruptcy to avoid paying any of them back. So they leave a trail of destruction anywhere they go. They have owned many failed companies, Including...

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Product or Service Quality
1.6 (23 reviews)
1.5 (44 reviews)
Reviewer's quote

...Painted a hinge! No customer service. About a grand more than others and you get nothing for your $. Will never use them again..

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When you hire Five Star Painting, you can trust that we use the best painting contractors in the market and focus on providing you with an amazing finished product. " When Jesse, was in my home giving me an estimate, I asked him multiple times if the cabinets would be sanded to take off the old...

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Price Affordability
1.4 (20 reviews)
2.1 (36 reviews)
Reviewer's quote

...Agreed to the price. Signed a contract. They messed up the quote, but would not stand behind the original quote...

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...I was offered a refund for these items a reduction in price and he promised to come out and make it right. After overcharging my card by $700 he has refused to refused to answer my calls or respond to emails and texts. Lawyers say he has dirty hands, hopefully the judge will see it that way too...

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CertaPro and Five Star Painting Pros and Cons

Pros
  • Great painting and repair work
  • Positive attitude of employees
  • Fair pricing
  • Contractor
Cons
  • Poor quality
  • Painters
  • Mess
  • Very dissapointed
  • Damages
  • Very unprofessional representative

CertaPro and Five Star Painting Most Positive Reviews

Top rated reviews
5

Finish my kitchen cabinet and ceiling and am very pleased. Would recommend you for sure. Phyllis Beall

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5

Best painting company I have ever used. They were very professional, provided excellent quality, and service. I will...

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No votes
5

Excellent service. Wonderful interactions. Great explanations. So much detail. Definitely will use again

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CertaPro and Five Star Painting Most Critical Reviews

Lowest rated reviews
1

Urinating in front of my wife paint everywhere but on the house terrible experience

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1

We have multiple issues with the crew and quality. Was surprised to find out they painted the ceilings in the house...

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1

Requested skim coating, new molding, floor and paint all. Got minimal skim coating if any, patched mitering on the new m...

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1

The rep they sent out was very loud, unprofessional, rude and apparently did not know how to paint a banister. Very...

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CertaPro and Five Star Painting Latest Reviews

Recent published reviews
1

I hired certa pro of central and north Dallas.
It was a terrible experience.
There was a $1300.00 laptop that went "MISSIN...

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1

Not painting what was agreed upon. The job entailed painting all painted surfaces, ( wood house). Told only surfaces...

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1

These amateurs claiming to be professionals that charge horrendous prices for subpar work should be avoided at any cost!...

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No votes

Subcontractor
They will build up a confident relationship with you and then wait until your more comfortable with the sub...

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CertaPro and Five Star Painting Products and Services

Most reviewed product and services
  • Certapro Painting (22 reviews)
  • Certapro House Painting (13 reviews)
  • Certapro Customer Care (2 reviews)
  • Five Star Painting Painting (30 reviews)
  • Five Star Painting House Painting (15 reviews)
  • Five Star Painting Customer Care (4 reviews)