PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CertaPro and Five Star Painting as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CertaPro
Five Star Painting

CertaPro and Five Star Painting Overview

Total reviews
55
75
Company responses
0
0
Issues resolved
0
1

Five Star Painting was first mentioned on PissedConsumer on Apr 22, 2013 and since then this brand received 75 reviews. It is 20 reviews more than CertaPro received since Oct 7, 2008.

CertaPro and Five Star Painting Consumer Ratings

Rank
15 out of 152 in Painting And Wallpapering category
9 out of 152 in Painting And Wallpapering category
Customer service
8 in category
7 in category
Value for money
7 in category
9 in category
Product or Service Quality
8 in category
7 in category

According to consumer ratings and reviews, Five Star Painting ranks 6 points higher in the Painting And Wallpapering category than CertaPro. People gave CertaPro 1.3 stars for Customer service criterion in Painting And Wallpapering category and it is 30 points higher than the worst rated brand in this category. At the same time, Five Star Painting was rated 1.5 stars for Customer service criterion in this category and it is 31 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that CertaPro has a higher rating than Five Star Painting. Regarding Product or Service Quality criterion, consumers gave CertaPro 1.5 stars and it is 79% greater than other in category. Five Star Painting however was rated 1.6 stars and it is 82% greater than other in category.

CertaPro and Five Star Painting Rating Details

Customer service
1.3 (26 reviews)
1.5 (40 reviews)
Reviewer's quote

...well, I didn't have it then, you just sent it to me, you're going to quibble over a couple weeks? Once again, good work, courteous painter, horrible customer service from the company...

PissedConsumer1651020

...Relating to customer service, Five Star went above and beyond a paint job. I procured advice that proved to be timely and efficient regarding aesthetics and value. Richard is concerned with the well-being of his customers...

PissedConsumer1451315
Value for money
1.7 (21 reviews)
1.6 (36 reviews)
Reviewer's quote

Horrible experience when I first started I quit after 3 weeks because I realized you can't make any money and then he called me back a few months later when he got busy offered me $30 an hour he would pay all the supplies then within a few months I was back on the regular contract agreement. Was...

Basim

After hearing from the Insurance Company, they basically said, that once they view the damage, and 'accept' liability for the claim, that they would place a value on, to which I would have to sign a release. I told the Insurance Company in no certain terms that I would not be signing anything. I...

Daniel
Product or Service Quality
1.5 (20 reviews)
1.6 (43 reviews)
Reviewer's quote

...painted the whole house the wrong color, tried to rush and lie their way through the job, violating every requirement of the manufacturer of the product they used and telling us it was okay. I had to get the manufacturer involved. Parts of the house look horrible...

PissedConsumer1706925

When you hire Five Star Painting, you can trust that we use the best painting contractors in the market and focus on providing you with an amazing finished product. " When Jesse, was in my home giving me an estimate, I asked him multiple times if the cabinets would be sanded to take off the old...

Shari W

CertaPro and Five Star Painting Pros and Cons

Pros
No votes
  • Positive attitude of employees
  • Fair pricing
  • Contractor
Cons
  • Poor quality
  • Painters
  • Horrible work and breach of contract
  • Very dissapointed
  • Damages
  • Very unprofessional representative

CertaPro and Five Star Painting Most Positive Reviews

Top rated reviews
5

Finish my kitchen cabinet and ceiling and am very pleased. Would recommend you for sure. Phyllis Beall

5

Best painting company I have ever used. They were very professional, provided excellent quality, and service. I will...

CertaPro and Five Star Painting Most Critical Reviews

Lowest rated reviews
1

Urinating in front of my wife paint everywhere but on the house terrible experience

1

We have multiple issues with the crew and quality. Was surprised to find out they painted the ceilings in the house...

CertaPro and Five Star Painting Latest Reviews

Recent published reviews
1.4

Choose any company other than this one! They have no respect for your time, property, or a job well done. They borrowed...

Read all 55 reviews
1

I sent an email last week with my paint colors and scheduled the date of job. My painter showed up unprepared, with no...

Read all 75 reviews

CertaPro and Five Star Painting Products and Services

Most reviewed product and services
  • Certapro Painting (20 reviews)
  • Certapro House Painting (12 reviews)
  • Certapro Customer Care (2 reviews)
  • Five Star Painting Painting (30 reviews)
  • Five Star Painting House Painting (15 reviews)
  • Five Star Painting Customer Care (4 reviews)