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CenturyLink

Telecommunications
  • 7 ISSUES RESOLVED
  • 2708 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Speed 5
  • Internet is ok 5

Customers don't like

  • Customer service141
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution8
  • Unreliable customer service6
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Z57

Professional Services
  • 0 ISSUES RESOLVED
  • 103 TOTAL REVIEWS
  • $90.4K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • It was a rip off from the begining 4
  • First gotcha conversations 1

Customers don't like

  • Not being able to cancel bad service3
  • Bad program bad product bad customer service3
  • Unprofessinal2
  • Staff2
  • Did not generate leads2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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