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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2382 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service73
  • Poor customer service51
  • Lack of cooperation32
  • Professionalism of manager21
  • Network speed not as promised18
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Z57

Professional Services
  • 0 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $78.1K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • It was a rip off from the begining 2
  • First gotcha conversations 1

Customers don't like

  • Not being able to cancel bad service6
  • Did not generate leads3
  • Unprofessinal3
  • Program i paid a lot of money for2
  • Staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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