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CenturyLink

Telecommunications
  • 7 ISSUES RESOLVED
  • 2780 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 6
  • Speed 5

Customers don't like

  • Customer service145
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution9
  • Unreliable customer service6
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Youmail

Software
  • 1 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Feature set 2
  • When it worked 1
  • Greeting option and being able to get your vm on my computer 1

Customers don't like

  • Unreliable product claims1
  • Technical support1
  • It quit working out of the wild blue1
  • Disabled my ability to receive voicemail1
  • Delay in getting messages and sometimes next day1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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