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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2304 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 6
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4
  • When it worked 4

Customers don't like

  • Customer service68
  • Poor customer service48
  • Lack of cooperation31
  • Professionalism of manager21
  • Network speed not as promised18
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Yelp

Advertising
  • 0 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Terrable 3
  • Biased 3
  • Many people can read and comment on my reviews 2
  • Yelp reviews do go around the world 2
  • Yelp is one of the largest reviews website in the world 1

Customers don't like

  • Hides under first amendment6
  • Response filtering3
  • Service3
  • Supports false statements3
  • Yelp is anti freedom of speech3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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