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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2571 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service40
  • Lack of cooperation18
  • Professionalism of manager10
  • Unreliable6
  • Unreliable customer service6
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Yelp

Advertising
  • 0 ISSUES RESOLVED
  • 247 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $9.5K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Were nice to me at the beginning 3
  • Biased 3
  • Terrable 3
  • Many people can read and comment on my reviews 2
  • Yelp reviews do go around the world 1

Customers don't like

  • Yelp is commiting internet extortion5
  • Lies hurt my business4
  • Hides under first amendment3
  • I did not like3
  • Supports false statements2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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