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Centurylink

Telecommunications
  • 8 ISSUES RESOLVED
  • 2808 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 6
  • Speed 5

Customers don't like

  • Customer service146
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution9
  • Unreliable customer service6
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Yahoo

Media
  • 2 ISSUES RESOLVED
  • 740 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $14.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Email 5
  • Old messenger 4
  • For the first bit at least 4
  • Old email service 3
  • I used to love yahoo b4 the latest download version 3

Customers don't like

  • Poor customer service24
  • Robotic service people4
  • No customer support4
  • Too many nonsense ads that doesnt appeal to any customer3
  • Tecnical support3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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