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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2407 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service74
  • Poor customer service52
  • Lack of cooperation32
  • Professionalism of manager22
  • Network speed not as promised18
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Yahoo

Media
  • 1 ISSUES RESOLVED
  • 637 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $15.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Email 5
  • For the first bit at least 4
  • Old messenger 4
  • I used to love yahoo b4 the latest download version 3
  • Old email service 3

Customers don't like

  • Poor customer service14
  • Customer service12
  • No service9
  • No customer support8
  • No customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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