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CenturyLink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2690 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Speed 5
  • Internet is ok 5

Customers don't like

  • Customer service142
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution7
  • Unreliable customer service6
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Wide Open West

Telecommunications
  • 2 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • No contracts 5
  • Priceses 3
  • Easy to reach customer service 2
  • Price 1
  • Nada 1

Customers don't like

  • Customer service17
  • Lying salesman2
  • Customer disservice2
  • Bad information2
  • Website issues1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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