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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2304 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 6
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4
  • When it worked 4

Customers don't like

  • Customer service68
  • Poor customer service48
  • Lack of cooperation31
  • Professionalism of manager21
  • Network speed not as promised18
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Wide Open West

Telecommunications
  • 2 ISSUES RESOLVED
  • 152 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $7.6K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • No contracts 5
  • Priceses 3
  • Easy to reach customer service 2
  • Nothing at all 1
  • Price 1

Customers don't like

  • Poor customer service9
  • Customer service7
  • Lying salesman5
  • Time it takes to get a technician4
  • Slow equipment and poor quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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