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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2578 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service40
  • Lack of cooperation18
  • Professionalism of manager10
  • Unreliable6
  • Unreliable customer service6
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 230 TOTAL REVIEWS
  • $58.2K CLAIMED LOSSES
  • $606 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When they are truthful 2
  • Service until i must contact support 2
  • None 1
  • Reliable phone service 1
  • Promise of service to be provided 1

Customers don't like

  • Customer service9
  • Fraudulent misrepresentation5
  • Service4
  • Billing3
  • Deceitfulness3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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