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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2649 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Service online payment ability 6
  • Quality of internet 6
  • Speed 4
  • Price is decent by comparison 4

Customers don't like

  • Customer service37
  • Lack of cooperation16
  • Professionalism of manager9
  • Inability to bill correctly6
  • Difficult problem resolution6
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 235 TOTAL REVIEWS
  • $58.3K CLAIMED LOSSES
  • $601 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When they are truthful 2
  • Service until i must contact support 2
  • Reliable phone service 1
  • Promise of service to be provided 1
  • Connectivity 1

Customers don't like

  • Customer service10
  • Fraudulent misrepresentation5
  • Service4
  • Deceitfulness3
  • Billing3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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