Centurylink vs Virgin Mobile Canada

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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2216 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Quality of internet 7
  • Service online payment ability 6
  • When it worked 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service67
  • Poor customer service51
  • Lack of cooperation31
  • Professionalism of manager21
  • Network speed not as promised18

Products by Centurylink

No items

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Virgin Mobile Canada

Telecommunications
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $527 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability

No items

Customers don't like

  • Customer service4
  • Retention department3
  • Loyality department2
  • Customer service attitude1
  • Device upgrade entrapment1

Products by Virgin Mobile Canada

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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