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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2304 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 6
  • Quality of internet 6
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service70
  • Poor customer service48
  • Lack of cooperation32
  • Professionalism of manager21
  • Network speed not as promised18
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Videostripe

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 257 COMPANY RESPONSES
  • 257 TOTAL REVIEWS
3.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Way they abused me 3
  • That my bank is fighting this for me 3
  • Easy cancellation 2
  • Giving everything one star 2
  • Fghfgh 1

Customers don't like

  • Unauthorised payment20
  • Fraudulent charge15
  • Unauthorised transaction15
  • Videostripe8
  • Waking up and finding money missing from my account5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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