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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2607 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service41
  • Lack of cooperation18
  • Professionalism of manager10
  • Unreliable customer service6
  • Unreliable6
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 890 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Coverage area 15
  • Seem to have better coverage than most providers 9
  • Coverage 8
  • You are a bunch of overcharging crooks 4
  • To leave them 3

Customers don't like

  • No resolution to problem10
  • Problem resolution7
  • Deceitful salesperson7
  • Customer service7
  • Multiple issues6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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