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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2644 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service41
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution7
  • Unreliable customer service6
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USA Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $732 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 1
  • Promises 1
  • Pricing 1
  • Price 1

Customers don't like

  • Amount of time to have a technician fix the problem2
  • Service reps need training1
  • Lack of service on weekends1
  • Eqipment1
  • Customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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