Centurylink vs Total Wireless

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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2230 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • Service online payment ability 6
  • When it worked 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service68
  • Poor customer service51
  • Lack of cooperation32
  • Professionalism of manager21
  • Network speed not as promised18

Products by Centurylink

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Total Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 205 TOTAL REVIEWS
  • $49.4K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Price 15
  • Potential to save lots on cell bill 6
  • Coverage 4
  • Great value for the money 4
  • Customer service and best prices for coverage 3

Customers don't like

  • Wasting hours of time n money15
  • Customer service10
  • Just awful from the beginning9
  • Totally incompetent people9
  • Worst support ever7

Products by Total Wireless

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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