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CenturyLink

Telecommunications
  • 7 ISSUES RESOLVED
  • 2781 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 6
  • Speed 5

Customers don't like

  • Customer service145
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution9
  • Unreliable customer service6
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1123 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $848 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Pricing of the plans 6
  • Plans 6
  • Sales representative 4
  • Price 4
  • Verizon 2

Customers don't like

  • Customer service15
  • Customer support12
  • Service9
  • Billing6
  • Deceptive billing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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