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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2537 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service39
  • Lack of cooperation18
  • Professionalism of manager10
  • Unreliable6
  • Unreliable customer service6
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SpeedConnect

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $9.4K CLAIMED LOSSES
  • $550 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • I had internet connect that barely worked 3
  • Polite 3
  • Idea of high speed internet 2
  • It is great service 1
  • Okay customer service 1

Customers don't like

  • Poor or no service5
  • Promised high speed but delivered very slow speed4
  • Speed3
  • Customer service2
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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