Centurylink vs Spectrum
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- 8 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2909 TOTAL REVIEWS
Rank
289 out of 1843
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS13
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SUCCESSFUL100%
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AVG CALL DURATION02:20
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ISSUES RESOLVED0%
Top Products and Services
- 0 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 70 TOTAL REVIEWS
Rank
333 out of 1843
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS3
-
SUCCESSFUL100%
-
AVG CALL DURATION08:02
-
ISSUES RESOLVED0%
Top Products and Services
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Top Rated Centurylink Reviews
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CenturyLink's Early Termination Fee for a Service I Can't Use?
I don't normally do this having worked in customer service and taking escalated calls, but I do not recommend using CenturyLink's services.
I enjoyed...
I enjoyed...
Centurylink - Disconnects all the time - So Pissed off.
I've been with the same internet provider for about 5 years. They started as Sprint, became Sprint/Embarq, then I think another buyout, then final...
How to return a modem to centuryLink and maybe even get your well earned money back!
The best way to return a modem from CenturyLink is to do Live Chat to get you shipping label sent to you. It is a prepaid label sent by CenturyLink. A...
CenturyLink Makes it Impossible to Cancel Service!
After 10 years we decided to cancel our service with CenturyLink (formerly Qwest), and they have made it an absolute hassle! After having to make repe...
Centurylink - WE NEED CLASS ACTION SUIT AGAINST CENTURY LINK
My 80-yr old mother (fixed income) needed a less-expensive internet and TV service. She asked me to help. I went on to Century Link's CHAT (which...
Centurylink - They keep putting invented charges on my bill, I never get the bill I was promissed. EXTORTION!
When signing up with Century Link over the phone for their Internet only service they were offering for $24.95/month I specifically stated that I will...
Centurylink - I have spent so many hours every week trying to resolve issu
I am exacerbated with all my hours of trying to correct Century Links incorrect account information. I have had some CS agents treat me as if I'm a 3r...
Centurylink - Fraudulent Billing
I've been a customer with this company for almost 8 years. After the first 2 years the billing kept changing...going up. A few months ago I cancelled...
Top Rated Spectrum Reviews
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Spectrum: The Last Straw
After eighteen months of Spectrum Cable in our house, it’s time to say goodbye. The continued raiding of our channel lineup has become such an issue t...
Spectrum - New digital change scam
Ok so they changed to all digital and had to go down to he office. They tell me that I now have to add two more boxes to my account or buy a Roku,...
Spectrum - Screw You Date
I received a disconnect notice for Sept 12 for a bill that was due Aug. 17th. Their stated policy says if your account is 30 days past due they will s...
Spectrum - Absolutely horrible TV service
Switched from DirectTV after AT&T started hiking prices mercilessly. Internet service is pretty good - decent speeds and fairly reliable. TBH, that's...
Spectrum - They will highjack your money!
Ok so last weekend I tried to pay my bill online but apparently their website wasn't working correctly. Because it wouldn't let me submit my...
Spectrum - Highly do not recomend
since they took over time warner cable our business has suffered greatly. phones always down internet always down. on hold more then 45 min when you...
Spectrum - DO NOT DO BUSINESS WITH THEM!!
Spectrum has the worst customer service!! I spoke with four different individuals and each of them quoted me a different price as well as put down...
Spectrum - Billing Practices
I am homebound and my only entertainment is tv and Internet. For awhile I have been watching my bill blow up like a balloon. I started at 89.97 three...
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How would you compare Centurylink vs Spectrum?
centurylink has slower services 10mbps that cost me 83 dollars compared to spectrum's 100mbps for 44 dollars.
Is century Link better than spectrum? No.
Spectrum adds fees to your bill consistently with lame excuses and one rep told me the corporate taxes went up so they added it to my bill. I pay my taxes they should have to pay theirs out of their profits, not keep raising the bill. The phone has a hollow sound to it and I called three times and they reset it but to no avail. The internet during my online class ran a warning that the signal was too low and unstable; but at least it was flawless in the installation; unlike century link.
Century Link was out to my home 5 times each morning and then leaving, continually telling me they would be back that afternoon to finish and then calling to schedule the next day. Each day was another excuse, and this was after we waited a week for them to import the number. Then they did not have the internet on the invoice for installation; yes that was five days and they wanted to come back, when I finally said enough is enough. The phone was working for a few days (3) but without the caller ID and other "benefits" which they charge you for.
When you call the rep tells you that these benefits are free; so no big deal if you don't have them. UGGH! Then when you try to photograph the label on the modem so you have a copy to return it, the picture is blurry. It cannot be photograhed or copied on a copy machine, neither work.
So you have to hand write all the information on a piece of paper before you pack up the box. Then they had the nerve to send me a bill??? really and they were charging me $60 for install! Install that never happened!
They should pay me for waiting around for 5 days for their technician to complete a job that should only take a few hours at best.
And how do you charge for phone service that did not work correctly, and had no caller Id, call fowarding or the other perks that come with the service?? Unfortunately this is what we have to deal with until another service provider comes to the area..when that happens it will be a good day.