Centurylink vs Spectrum
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Centurylink and Spectrum as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Centurylink and Spectrum Overview
| Total reviews | 3323 | 842 |
| Company responses | 0 | 0 |
| Issues resolved | 10 | 4 |
Centurylink and Spectrum Consumer Ratings
Centurylink and Spectrum Rating Details
Centurylink and Spectrum Pros and Cons
- When it worked
- Service online payment ability
- Quality of internet
- No pros
- No pros as far i can tell
- Internet
- Customer service
- Lack of cooperation
- Difficult problem resolution
- Poor customer service
- Waste of time spent trying to resolve issues
- Not getting what is paid for
Centurylink and Spectrum Most Positive Reviews
Best internet service in Colorado Springs. 1000megs per second.
Their TV sucks becuase the tv goes out randomly but their Phone and Internet is the best i have spectrum internet at...
I have been dealing with Century Link for the past two years. After two years of many headaches, unacceptable service...
I am a disabled Vietnam Vet, I am on a fixed income, I have looked at some of your other packages, to me they have way...
Centurylink and Spectrum Most Critical Reviews
My father passed away last month, when I went to cancel this TV, Internet and change his Phone options, they Told me...
My internet stopped working but i still had cable to watch. When the tech came out he said he couldnt repair it himself...
I called Centurylink last month and complained about a $5 increase in bill (discount removed) and that no matter what th...
I recorded three different agents at spectrum admit to "pushing" arris software into my modem. Then they pushed the...
Centurylink and Spectrum Latest Reviews
CenturyLink is the worst internet company!!!!! My internet is off more than it's on!!!!! What the ####? Customer...
Service is supposedly out in my area but this happens once every two weeks. Its pathetic but its the only internet...
My phone suddenly stopped ringing. Three service techs have failed to correct the problem. A fourth tech never bothered...
at least 6 months i have called for same problem (the upgrade pops up) i talk to Laura the last time she refused to...
Centurylink and Spectrum Products and Services
- Centurylink Internet Service (979 reviews)
- Centurylink Customer Care (398 reviews)
- Centurylink Bundle (226 reviews)
- Spectrum Internet Service (93 reviews)
- Spectrum Bundle (69 reviews)
- Spectrum Cable Tv Service (40 reviews)
How would you compare Centurylink vs Spectrum?
centurylink has slower services 10mbps that cost me 83 dollars compared to spectrum's 100mbps for 44 dollars.
Is century Link better than spectrum? No.
Spectrum adds fees to your bill consistently with lame excuses and one rep told me the corporate taxes went up so they added it to my bill. I pay my taxes they should have to pay theirs out of their profits, not keep raising the bill. The phone has a hollow sound to it and I called three times and they reset it but to no avail. The internet during my online class ran a warning that the signal was too low and unstable; but at least it was flawless in the installation; unlike century link.
Century Link was out to my home 5 times each morning and then leaving, continually telling me they would be back that afternoon to finish and then calling to schedule the next day. Each day was another excuse, and this was after we waited a week for them to import the number. Then they did not have the internet on the invoice for installation; yes that was five days and they wanted to come back, when I finally said enough is enough. The phone was working for a few days (3) but without the caller ID and other "benefits" which they charge you for.
When you call the rep tells you that these benefits are free; so no big deal if you don't have them. UGGH! Then when you try to photograph the label on the modem so you have a copy to return it, the picture is blurry. It cannot be photograhed or copied on a copy machine, neither work.
So you have to hand write all the information on a piece of paper before you pack up the box. Then they had the nerve to send me a bill??? really and they were charging me $60 for install! Install that never happened!
They should pay me for waiting around for 5 days for their technician to complete a job that should only take a few hours at best.
And how do you charge for phone service that did not work correctly, and had no caller Id, call fowarding or the other perks that come with the service?? Unfortunately this is what we have to deal with until another service provider comes to the area..when that happens it will be a good day.