Southern Phone vs Centurylink
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Southern Phone
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- 0 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 151 TOTAL REVIEWS
Rank
222 out of 1879
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS0
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SUCCESSFUL0%
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AVG CALL DURATION00:00
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ISSUES RESOLVED0%
Top Products and Services
Centurylink
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- 9 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 3032 TOTAL REVIEWS
Rank
290 out of 1879
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS30
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SUCCESSFUL90%
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AVG CALL DURATION04:19
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ISSUES RESOLVED10%
Top Products and Services
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Top Rated Southern Phone Reviews
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My review of Southern Phone in its entirety from incompetent staff to the poor service they provide!
EVERYONE BOYCOTT SOUTHERN PHONE!!!
I was merged to Southern when Amaysim decided they couldnt do NBN anymore, I called them early Jan to reset a direct...
I was merged to Southern when Amaysim decided they couldnt do NBN anymore, I called them early Jan to reset a direct...
My business in jeopardy because of Southern Phone
I am a web designer of over 20 years and those clients who have hosting with other companies have had their server ftp log ins upgraded to secure sftp...
Southern Phone - MONTH TO MONTH MOBILE PHONE PLANS EXIT FEES
We signed our house and mobile phones over to Southern Phone approximately 6 months ago. Apparently in the blurb that is read at you it states that it...
Southern Phone - A Mobile Phone Hanset Farce
Before the episode below & just after our nbn service I a nightmarish dead-loss, futile & totally unhelpful email exchange of email with Southern Phon...
Southern Phone - Appalling customer service
I rang on a Wednesday to report nbn not working ... waited 45 minutes for someone to answer the phone to then have to wait again (35 mins) to get thro...
Southern Phone - Unable to even connect a basic NBN service
I was moved from amaysim to southern phone when their service was bought out. The movement was okay for a month then I got cut off and told that I...
Southern Phone - Lack of care
Our internet and landline just went dead on Friday afternoon. We made mobile contact with Southern Phone staff, after considerable waiting time,...
Southern Phone - Terrible situation
I'm a pensioner and when I was contacted by Telstra to tell me my discount had ended and my monthly cost was to be increased by $20 I decided to look...
Top Rated Centurylink Reviews
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Centurylink - Disconnects all the time - So Pissed off.
I've been with the same internet provider for about 5 years. They started as Sprint, became Sprint/Embarq, then I think another buyout, then final...
CenturyLink's Early Termination Fee for a Service I Can't Use?
I don't normally do this having worked in customer service and taking escalated calls, but I do not recommend using CenturyLink's services.
I enjoyed...
I enjoyed...
How to return a modem to centuryLink and maybe even get your well earned money back!
The best way to return a modem from CenturyLink is to do Live Chat to get you shipping label sent to you. It is a prepaid label sent by CenturyLink. A...
CenturyLink Makes it Impossible to Cancel Service!
After 10 years we decided to cancel our service with CenturyLink (formerly Qwest), and they have made it an absolute hassle! After having to make repe...
Centurylink - WE NEED CLASS ACTION SUIT AGAINST CENTURY LINK
My 80-yr old mother (fixed income) needed a less-expensive internet and TV service. She asked me to help. I went on to Century Link's CHAT (which...
CenturyLink refuses to provide reward Visa card that was offered when I signed up!!
I signed up for internet service with CenturyLink and they offered $100 reward / rebate Visa card. Now they appear to be refusing to honor this...
Centurylink - They keep putting invented charges on my bill, I never get the bill I was promissed. EXTORTION!
When signing up with Century Link over the phone for their Internet only service they were offering for $24.95/month I specifically stated that I will...
Centurylink - Worst customer service
Called to renew my contract. Didn’t like what they offered so I declined. Later decided to just stay with them and called them back. Got a new price...
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How do you compare Southern Phone vs Centurylink?
I've never dealt with Centurylink but I've dealt with many, many telcos. Southern phone is the worst telco I've ever dealt with...
and i've dealt with Optus, Telstra, Vodafone, Activ8teme, IINET, etc, etc Do not, under any circumstances, engage in a service with Southern Phone. And if you're currently with Southern Phone I'd advise you to cut your losses and end dealings with them as soon as you can, as from what i've learned, you're bound to get burned. Just once story: I've been paying for a service they can't reliably provide; they won't provide logs or proof whether it works, and they won't escalate issues to NBN co even though they acknowledge it's appropriate and say they will. It's been almost a year and they've done nothing but take hours and hours of our lives on the phone, on zendesk, and even hang up on us because they "didn't like our tone" when we asked if we could cancel the service.
So, don't say you weren't warned! :D