Southern Phone vs Centurylink
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Southern Phone
Centurylink
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Southern Phone
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- 3 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 207 TOTAL REVIEWS
Rank
275 out of 1923
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS0
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SUCCESSFUL0%
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AVG CALL DURATION00:00
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ISSUES RESOLVED0%
Top Products and Services
Centurylink
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- 9 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 3134 TOTAL REVIEWS
Rank
301 out of 1923
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS57
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SUCCESSFUL47%
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AVG CALL DURATION04:19
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ISSUES RESOLVED7%
Top Products and Services
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Top Rated Southern Phone Reviews
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DO NOT DO IT!!!! SOUTHERN PHONE HAS NO WORKING CUSTOMER SERVICE
I have been with these guys since they took over from Amaysim NBN (customers had no choice-they were just converted) and since then I have experienced...
Southern Phone rating - below zero. Extortion rating- high!
***** DON'T USE SOUTHERN PHONE***** This company has no 'customer service'. Standard waiting times on hold are from 45 mins and up toward an hour and...
Southern Phone - Inadequate
Unfortunately MyNetFone sold their adsl business to Southern Phone. Since then, not even 6 weeks ago, I have had at least 8 full days of NO...
Southern Phone - Customer service is a disgrace and embarassment
TL;DR - Just PLEASE don't sign up with Southern Phone, or give them any of your money. Holy *** I've never seen such pathetic incompetence and badly m...
Top Rated Centurylink Reviews
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Centurylink - Disconnects all the time - So Pissed off.
I've been with the same internet provider for about 5 years. They started as Sprint, became Sprint/Embarq, then I think another buyout, then final...
How to return a modem to centuryLink and maybe even get your well earned money back!
The best way to return a modem from CenturyLink is to do Live Chat to get you shipping label sent to you. It is a prepaid label sent by CenturyLink. A...
CenturyLink's Early Termination Fee for a Service I Can't Use?
I don't normally do this having worked in customer service and taking escalated calls, but I do not recommend using CenturyLink's services.
I enjoyed...
I enjoyed...
CenturyLink Makes it Impossible to Cancel Service!
After 10 years we decided to cancel our service with CenturyLink (formerly Qwest), and they have made it an absolute hassle! After having to make repe...
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How would you compare Southern Phone vs Centurylink?
I've never dealt with Centurylink but I've dealt with many, many telcos. Southern phone is the worst telco I've ever dealt with...
and i've dealt with Optus, Telstra, Vodafone, Activ8teme, IINET, etc, etc Do not, under any circumstances, engage in a service with Southern Phone. And if you're currently with Southern Phone I'd advise you to cut your losses and end dealings with them as soon as you can, as from what i've learned, you're bound to get burned. Just once story: I've been paying for a service they can't reliably provide; they won't provide logs or proof whether it works, and they won't escalate issues to NBN co even though they acknowledge it's appropriate and say they will. It's been almost a year and they've done nothing but take hours and hours of our lives on the phone, on zendesk, and even hang up on us because they "didn't like our tone" when we asked if we could cancel the service.
So, don't say you weren't warned! :D