Southern Phone vs Centurylink
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Southern Phone
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- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 182 TOTAL REVIEWS
Rank
225 out of 1906
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS0
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SUCCESSFUL0%
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AVG CALL DURATION00:00
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ISSUES RESOLVED0%
Top Products and Services
Centurylink
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- 9 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 3080 TOTAL REVIEWS
Rank
293 out of 1906
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS42
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SUCCESSFUL64%
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AVG CALL DURATION04:19
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ISSUES RESOLVED10%
Top Products and Services
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Top Rated Southern Phone Reviews
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DO NOT DO IT!!!! SOUTHERN PHONE HAS NO WORKING CUSTOMER SERVICE
I have been with these guys since they took over from Amaysim NBN (customers had no choice-they were just converted) and since then I have experienced...
Southern Phone - Inadequate
Unfortunately MyNetFone sold their adsl business to Southern Phone. Since then, not even 6 weeks ago, I have had at least 8 full days of NO...
Southern Phone - Speed, trying to make payments, customer service and solutions?! There are none.
I was migrated to Southern Phone in late April. I had always had below par speeds but this just fell right away from the time they took over in...
Southern Phone - Worst phone service company ever
Went on Pre Paid plan $25 pm for son - pays to read the fine print that they don't provide an option NOT to auto top up.
Bills were about $10 more ever...
Bills were about $10 more ever...
Don't use Southern Phone & save your time, money and sanity
NO STAR RATING.
Southern phone began with excellent customer service and value for money.
However, the last 4-5 years this has become increasingly non e...
Southern phone began with excellent customer service and value for money.
However, the last 4-5 years this has become increasingly non e...
NBN will die if clowns like Southern Phone provide the service
Transferred from Mynetfone who have been fantastic service providers to me since 2011.
SP didn't acknowledge two monthly account payments.
SP didn't res...
SP didn't acknowledge two monthly account payments.
SP didn't res...
Southern Phone - Zero Customer Service
Southern Phone took over my old provider. My old account was in credit and not paid to SP so they just suspended my service. I reinstated service and...
My review of Southern Phone in its entirety from incompetent staff to the poor service they provide!
EVERYONE BOYCOTT SOUTHERN PHONE!!!
I was merged to Southern when Amaysim decided they couldnt do NBN anymore, I called them early Jan to reset a direct...
I was merged to Southern when Amaysim decided they couldnt do NBN anymore, I called them early Jan to reset a direct...
Top Rated Centurylink Reviews
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Centurylink - Disconnects all the time - So Pissed off.
I've been with the same internet provider for about 5 years. They started as Sprint, became Sprint/Embarq, then I think another buyout, then final...
How to return a modem to centuryLink and maybe even get your well earned money back!
The best way to return a modem from CenturyLink is to do Live Chat to get you shipping label sent to you. It is a prepaid label sent by CenturyLink. A...
CenturyLink's Early Termination Fee for a Service I Can't Use?
I don't normally do this having worked in customer service and taking escalated calls, but I do not recommend using CenturyLink's services.
I enjoyed...
I enjoyed...
CenturyLink Makes it Impossible to Cancel Service!
After 10 years we decided to cancel our service with CenturyLink (formerly Qwest), and they have made it an absolute hassle! After having to make repe...
Centurylink - WE NEED CLASS ACTION SUIT AGAINST CENTURY LINK
My 80-yr old mother (fixed income) needed a less-expensive internet and TV service. She asked me to help. I went on to Century Link's CHAT (which...
CenturyLink refuses to provide reward Visa card that was offered when I signed up!!
I signed up for internet service with CenturyLink and they offered $100 reward / rebate Visa card. Now they appear to be refusing to honor this...
Centurylink - They keep putting invented charges on my bill, I never get the bill I was promissed. EXTORTION!
When signing up with Century Link over the phone for their Internet only service they were offering for $24.95/month I specifically stated that I will...
Centurylink - Garbage Equipment
He "Ron"finally install everything..now checking speed and router doesn't deliver .i dont think its brand new may be refurbished. 20mins later...
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How would you compare Southern Phone vs Centurylink?
I've never dealt with Centurylink but I've dealt with many, many telcos. Southern phone is the worst telco I've ever dealt with...
and i've dealt with Optus, Telstra, Vodafone, Activ8teme, IINET, etc, etc Do not, under any circumstances, engage in a service with Southern Phone. And if you're currently with Southern Phone I'd advise you to cut your losses and end dealings with them as soon as you can, as from what i've learned, you're bound to get burned. Just once story: I've been paying for a service they can't reliably provide; they won't provide logs or proof whether it works, and they won't escalate issues to NBN co even though they acknowledge it's appropriate and say they will. It's been almost a year and they've done nothing but take hours and hours of our lives on the phone, on zendesk, and even hang up on us because they "didn't like our tone" when we asked if we could cancel the service.
So, don't say you weren't warned! :D