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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2578 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service40
  • Lack of cooperation18
  • Professionalism of manager10
  • Unreliable6
  • Unreliable customer service6
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Sirius Xm Radio

Telecommunications
  • 5 ISSUES RESOLVED
  • 913 TOTAL REVIEWS
  • $53.8K CLAIMED LOSSES
  • $216 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Good sound 8
  • Radio service 8
  • Service itself was good 6
  • Escape 5
  • No commercials 5

Customers don't like

  • Horrible customer service10
  • Hassle of service cancellation5
  • Cancellation of channel 754
  • Unauthorized charge4
  • Customer service rep and lack of integrity by company3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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