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Centurylink

Telecommunications
  • 8 ISSUES RESOLVED
  • 2807 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 6
  • Speed 5

Customers don't like

  • Customer service146
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution9
  • Unreliable customer service6
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Shaw Cable

Telecommunications
  • 2 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $19.6K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Leaving shaw 4
  • Used think shaw was an awesome company to deal with 2
  • Use to love it now wishing wasnt on a 3yr plan 1
  • Their customer service is friendly 1
  • Having internet 1

Customers don't like

  • Being deceived4
  • Argumentative customer servioce4
  • Poor service and quality3
  • Incompetent staff3
  • Marketing spam2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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