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CenturyLink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2694 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Speed 5
  • Internet is ok 5

Customers don't like

  • Customer service142
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution8
  • Unreliable customer service6
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Shaw Cable

Telecommunications
  • 2 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $5.6K CLAIMED LOSSES
  • $626 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Leaving shaw 3
  • Use to love it now wishing wasnt on a 3yr plan 1
  • Their customer service is friendly 1
  • Customer service is friendly 1

Customers don't like

  • Marketing spam2
  • Incompetent staff2
  • Being deceived2
  • Argumentative customer servioce2
  • Poor service and quality1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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