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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2404 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service74
  • Poor customer service52
  • Lack of cooperation32
  • Professionalism of manager22
  • Network speed not as promised18
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Shaw Cable

Telecommunications
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $837 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Leaving shaw 2
  • Customer service is friendly 1
  • Their customer service is friendly 1
  • Not available 1

Customers don't like

  • Repeat programming for years2
  • High fees2
  • Poor programming2
  • Personal lying1
  • Send letters every two weeks1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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