Centurylink vs SafeLink Wireless

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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2227 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • Service online payment ability 6
  • When it worked 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service68
  • Poor customer service51
  • Lack of cooperation32
  • Professionalism of manager21
  • Network speed not as promised18

Products by Centurylink

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SafeLink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 507 TOTAL REVIEWS
  • $40.2K CLAIMED LOSSES
  • $575 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Free 250 minutes 14
  • Program 5
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience9
  • Bad experience8
  • Customer service is a joke7
  • Rude customer service7
  • Inept customer service7

Products by SafeLink Wireless

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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