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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2606 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service41
  • Lack of cooperation18
  • Professionalism of manager10
  • Unreliable customer service6
  • Unreliable6
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 672 TOTAL REVIEWS
  • $49.8K CLAIMED LOSSES
  • $513 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Free 250 minutes 14
  • Program 6
  • Not a darn thing 5
  • Phone and free service 3
  • Phone 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english5
  • Hours with customer service5
  • Not being able to understand the reps4
  • Inept customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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