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CenturyLink

Telecommunications
  • 7 ISSUES RESOLVED
  • 2775 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Speed 5
  • Internet is ok 5

Customers don't like

  • Customer service144
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution9
  • Unreliable customer service6
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 788 TOTAL REVIEWS
  • $57K CLAIMED LOSSES
  • $500 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Free 250 minutes 14
  • Program 6
  • Phone and free service 3
  • Phone 3
  • Patience 3

Customers don't like

  • Customer service14
  • Total run around everytime have never had a good experience7
  • Hours with customer service7
  • Poor english6
  • Super frustrating4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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