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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2304 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 6
  • Quality of internet 6
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service70
  • Poor customer service48
  • Lack of cooperation32
  • Professionalism of manager21
  • Network speed not as promised18
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Rise Broadband

Telecommunications
  • 2 ISSUES RESOLVED
  • 507 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Not a single thing 7
  • Only isp option i have 6
  • Techs are fine 6
  • Have a few good techs thay worked hard to fix issues 5
  • When the service worked it was ok 5

Customers don't like

  • Stability issues and below paid for speed11
  • Less than 30 percent of paid for speed consistently10
  • Not meeting speed paid for10
  • Slow speeds9
  • Substandard service9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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