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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2411 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Reliability
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service74
  • Poor customer service52
  • Lack of cooperation32
  • Professionalism of manager22
  • Network speed not as promised18
Delete
  • 2 ISSUES RESOLVED
  • 410 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $12.9K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Reliability
  • Go find another insurance company quick as they do not pay 5
  • To angry to answer this 5
  • Simple to join 4
  • None 3
  • How they handeled a claim when i was hit by a progressive driver 2

Customers don't like

  • Every thing7
  • Customer service7
  • Claim process6
  • Lie about coverage6
  • Poor service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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