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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2432 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service26
  • Lack of cooperation18
  • Poor customer service18
  • Professionalism of manager10
  • Unreliable customer service6
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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 332 TOTAL REVIEWS
  • $52.3K CLAIMED LOSSES
  • $609 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Price 10
  • Unlimited available internet 10
  • Price the best 3
  • Original price 2
  • That they offered air miles and their price was competative 1

Customers don't like

  • Poorest follow up with customers8
  • Worst customer service6
  • Waste of time5
  • Incompetent4
  • Worst customer service ever3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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