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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2343 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service73
  • Poor customer service51
  • Lack of cooperation32
  • Professionalism of manager21
  • Network speed not as promised18
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Pissed Consumer

Media
Has verified representatives
  • 9 ISSUES RESOLVED
  • 149 COMPANY RESPONSES
  • 678 TOTAL REVIEWS
2.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 3
  • Customer service and performance 3
  • Thought the service contacted the companies in question 2
  • Very disturbing this time 2
  • You fixed my issue with att 1

Customers don't like

  • Fails to protect innocent parties8
  • Lack of responsiveness8
  • Ignores terms of use6
  • Never respond4
  • Teatment here4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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